Responsibilities and JD in brief along with additional criteria to be considered (if any):
| Skill |
JD |
| .Net, ITIL/ServiceNow, Monitoring Tools (Dynatrace, Splunk) |
- 3-12+ years' experience in production support or application support with strong exposure to .NET ecosystem.Strong understanding of IIS, Windows Server, ASP.NET/.NET Core, and advanced SQL troubleshooting.
- SQL debugging skills (query tuning, deadlock analysis, performance bottlenecks).
- Hands-on experience with monitoring tools such as Dynatrace, Splunk, and SCOM.
- Hands-on experience with ITIL processes: incident, problem, change, and release management.
|
| Ab Initio, ITIL/ServiceNow, Monitoring Tools (Dynatrace,Splunk) |
- 3-12+ years' experience supporting in data pipeline, or ETL support—preferably with Ab Initio.
- Basic understanding of Ab Initio concepts, GDE navigation, graphs, datasets, parameters, and sandbox structure.
- Familiarity with UNIX/LINUX commands, SQL basics, and job schedulers (Control-M/Autosys).
- Experience with monitoring/APM tools like Dynatrace, Splunk, SCOM, AppInsights.
- Hands-on experience with incident, problem, and change management in ITIL-driven environments.
|
| Java, ITIL/ServiceNow, Monitoring Tools (Dynatrace,Splunk) |
- 3-12+ years' experience in Java application or production support.
- Strong understanding of Java/J2EE architecture, JVM internals, Linux administration, and advanced SQL troubleshooting.
- Hands-on experience with monitoring/observability tools (Dynatrace, Splunk, SCOM).
- Hands-on work in ITIL process areas: Incident, Problem, Change, Release.
|
| Informatica, ITIL/ServiceNow, Monitoring Tools (Dynatrace,Splunk) |
- 3-12+ years' Experience supporting Informatica ETL applications (PowerCenter/IICS).
- Understanding of Informatica components (Mappings, Workflows, Sessions, Connections).
- Familiarity with SQL, relational databases, data loads, and UNIX/LINUX commands.
- Experience with monitoring tools (Dynatrace, Splunk) and schedulers (ESP,Control-M, Autosys).
- Hands-on experience with incident, problem, and change management in ITIL-driven environments.
|
| SQL Dev, Unix Commands, ITIL/ServiceNow, Monitoring Tools (Dynatrace, Splunk) |
- 3-12+ years' experience in application or production support in SQL
- Expertise in SQL queries
- Expertise in Unix Commands/Batch scripting
- Experience with monitoring tools (Dynatrace, Splunk, SCOM).
- Hands-on experience with incident, problem, and change management in ITIL-driven environments.
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