Inside Sales Team Lead

Sonata Information Technology Limited (SITL) is an Indian IT services and technology solutions company providing IT services, managed services, and technology reselling to enterprise and mid-market customers across India.

Inside Sales Lead

Location: Bangalore, India (Office)

Experience: 5 – 10 years

Role Overview

The Inside Sales Lead will be responsible for managing and scaling SITL’s inside sales function for the India business. This role will lead a team of Inside Sales Representatives, drive lead generation and qualification, ensure pipeline quality, and work closely with field sales teams to support revenue growth across IT services and technology solutions.

Key Responsibilities

• Lead, manage, and mentor a team of Inside Sales Representatives
• Set clear targets and performance metrics for the inside sales team
• Drive outbound and inbound lead generation and qualification activities
• Ensure accurate pipeline tracking, follow-ups, and reporting
• Work closely with field sales teams to support opportunity conversion and closures
• Coordinate with marketing, pre-sales, and sales teams for campaigns and proposals
• Review team performance regularly and provide coaching and feedback
• Support hiring, onboarding, and training of inside sales team members
• Ensure adherence to defined sales processes and compliance requirements

Required Skills & Experience

• 5–10 years of experience in inside sales or B2B sales roles
• Prior experience managing or leading inside sales teams
• Experience in IT services, managed services, or technology solutions sales
• Strong people management and coaching skills
• Ability to manage targets, performance metrics, and sales pipelines
• Strong communication and stakeholder coordination skills

What We Offer

• Opportunity to build and lead an inside sales team in a growing IT services organization
• High visibility role working closely with sales and business leadership
• Clear growth opportunities into senior sales or business leadership roles.