Presales Consultant
Job Description
Pre-Sales Consultant
Bengaluru, India (Hybrid)
About the team
The AI Solutions team collaborates closely with clients to understand their unique needs and to customize AI solutions that enhance their operational efficiency and product offerings. Our team of solution architects and consultants is at the forefront of AI technology, advising clients on best practices and innovative approaches to integrate AI seamlessly into their workflows.
About the role
As a Pre-Sales Consultant, you will drive technical scoping and solution design for key clients across designated geographical regions (Americas, EMEA, and APAC). You will serve as the strategic bridge between business requirements and technical execution, collaborating with clients to understand their needs, partnering with internal stakeholders to design comprehensive AI solutions, executing Proof of Concepts (POCs), and ensuring seamless project implementation.
Responsibilities
- Work with potential and existing customers to understand their data requirements and conduct demos.
- Collaborate with customers to define project scope and SOPs, including technical consultation and establishing communication channels.
- Design creative solutions for new and existing problems, including micro-task breakdown and solution documentation.
- Plan and execute pilots with expert support, manage profit and loss creation with operations approval, and ensure solution implementation.
- Ensure timely delivery of proposals and technical documents, including API integration and final submission reports.
- Proactively execute changes in project scope, identify potential crises, and devise contingency plans.
- Manage customer queries and feedback, conduct QC tool demos, and walk through labeled samples.
- Responsible for solution implementation and comprehensive handover to the production team, including customer dashboard guides.
Qualifications
- Bachelor’s degree in Engineering, or a related technical field from a premier institute.
- 3+ years of experience in a fast-paced, high-growth environment (e.g., tech companies, AI startups, or management/technical consulting).
- Strong analytical mindset with comfort handling large datasets. Proficiency of MS Excel and Powerpoint is a must.
- Deep conceptual understanding or hands-on experience with advanced GenAI paradigms, including:
- Supervised Fine-Tuning (SFT) and Reinforcement Learning from Human Feedback (RLHF).
- AI Agents and Agentic AI workflows/architectures.
- AI Safety, evaluations, and Red Teaming.
- Exceptional communication, presentation, and stakeholder management skills.
- Ability to work autonomously, thrive amid ambiguity, and aggressively track project timelines.
