Guest Relations Executive
Job Description
Company Description
Anant Raj Limited is a leader in India’s real estate industry, recognized for its customer-centric excellence, innovation, and engineering prowess. With a legacy built on commitment and quality, the company focuses on creating strong foundations for a prosperous future. Renowned for expertise across various real estate verticals, Anant Raj Limited consistently delivers outstanding projects of diverse sizes and scopes. The company is backed by a highly skilled team dedicated to achieving excellence and exceeding customer expectations.
Role Description
We are seeking a professional and customer-focused Guest Relations Executive to serve as the first point of contact for visitors, prospective customers, channel partners, and stakeholders. The ideal candidate will ensure a warm and seamless guest experience while supporting the sales team through effective visitor management, customer engagement, and administrative coordination.
Key Responsibilities
Guest & Visitor Management
•\tWelcome and assist all visitors, customers, channel partners, and stakeholders visiting the sales gallery, project site, or corporate office.
•\tEnsure a professional and positive first impression of the brand.
•\tMaintain visitor records and coordinate appointments with relevant team members.
•\tProvide information about projects, amenities, and company offerings as required.
Front Office Administration
•\tManage reception and front desk operations.
•\tHandle incoming calls, emails, and visitor inquiries.
•\tMaintain reception, waiting lounge, and experience center areas to company standards.
•\tCoordinate hospitality arrangements for visitors and guests.
Qualifications & Skills
•\tGraduate in any discipline.
•\t2–5 years of experience in guest relations, customer service, hospitality, front office, or real estate.
•\tExcellent verbal and written communication skills.
•\tStrong interpersonal and relationship management abilities.
•\tProfessional appearance and customer-centric attitude.
Preferred Experience
•\tPrior experience in real estate, hospitality, luxury retail, or customer-facing environments.
•\tExperience managing customer interactions at sales galleries, experience centers, or project sites.
