Engineer - Sales and Services
Job Description
If you are passionate about cutting-edge railway technologies, enjoy solving complex technical challenges, and thrive in a customer-facing role, this opportunity is for you!\n\nKey Responsibilities:\n\nSales & Business Development\nIdentify and pursue new business opportunities within the railway sector to expand market presence.\nDevelop and execute sales strategies to achieve and exceed revenue targets.\nPromote company products and services, including railway components, automation solutions, and maintenance services.\nPrepare and present proposals, quotations, and sales contracts to potential clients.\n\nTechnical Support & Customer Service\nProvide pre- and post-sales technical assistance, including product demonstrations, troubleshooting, and on-site support.\nResolve customer technical issues efficiently, ensuring high satisfaction and retention.\nConduct product training sessions for clients and channel partners.\n\nCustomer Relationship Management\nBuild and maintain strong relationships with key clients, stakeholders, and industry partners.\nUnderstand customer needs and recommend tailored solutions to enhance business value.\nEnsure timely follow-ups and long-term engagement with existing and potential customers.\n\nMarket Development\nManage and strengthen relationships with existing channel partners while identifying and onboarding new partners in strategic regions.\nConduct market and competitor analysis to identify trends and opportunities.\nCollaborate with marketing teams to develop brochures, application notes, and promotional materials.\n\nReporting & Business Accountability\nTrack and report on sales performance, market trends, and customer feedback.\nEnsure profitability by managing P&L for the assigned region.\nProvide regular updates to management on business growth, challenges, and strategic initiatives.\n\nRequired Skills & Qualifications:\n\nEducation & Experience:\nBachelor of Engineering degree (Electronics, Electrical, Automation, or related field).\n3-4 years of experience in technical sales, service, or business development within the railway, industrial automation, or electrical industry.\nPrior experience in handling key accounts and service contracts is preferred.\n\nTechnical & Sales Competencies:\nStrong understanding of railway systems, automation technologies, and electrical components.\nAbility to interpret technical specifications and provide application-based solutions.\nProven track record in achieving sales targets and growing business in a competitive market.\nExcellent negotiation, presentation, and deal-closing skills.\n\nSoft Skills:\nExceptional communication (written & verbal) and interpersonal skills.\nStrong problem-solving and analytical abilities.\nA customer-centric mindset with a focus on delivering high-quality service.\nSelf-motivated, proactive, and able to work independently as well as in a team.\n\nHow to Apply:\nInterested candidates meeting the above criteria are invited to submit their resume at