Guest Relations Executive

The company is backed by a highly skilled team dedicated to achieving excellence and exceeding customer expectations.\n\nRole Description\nWe are seeking a professional and customer-focused Guest Relations Executive to serve as the first point of contact for visitors, prospective customers, channel partners, and stakeholders. The ideal candidate will ensure a warm and seamless guest experience while supporting the sales team through effective visitor management, customer engagement, and administrative coordination.\n\nKey Responsibilities\nGuest & Visitor Management\n•\tWelcome and assist all visitors, customers, channel partners, and stakeholders visiting the sales gallery, project site, or corporate office.\n•\tEnsure a professional and positive first impression of the brand.\n•\tMaintain visitor records and coordinate appointments with relevant team members.\n•\tProvide information about projects, amenities, and company offerings as required.\nFront Office Administration\n•\tManage reception and front desk operations.\n•\tHandle incoming calls, emails, and visitor inquiries.\n•\tMaintain reception, waiting lounge, and experience center areas to company standards.\n•\tCoordinate hospitality arrangements for visitors and guests.\nQualifications & Skills\n•\tGraduate in any discipline.\n•\t2–5 years of experience in guest relations, customer service, hospitality, front office, or real estate.\n•\tExcellent verbal and written communication skills.\n•\tStrong interpersonal and relationship management abilities.\n•\tProfessional appearance and customer-centric attitude.\nPreferred Experience\n•\tPrior experience in real estate, hospitality, luxury retail, or customer-facing environments.\n•\tExperience managing customer interactions at sales galleries, experience centers, or project sites.