CIS_Servicenow CSM-INDIA

Date Of Requisition

28^th Oct 2025

ECMS REQ ID/ Unique ID

RKCISNGE25

PU

CISNGE

Project Manager

Delivery SPOC

Number of Openings

7

Country

India

Detailed JD (Roles and Responsibilities)

Hands on experience with ServiceNow CSM (Case Management, Knowledge Management, Problem Management, Field Service Management), ITSM, and Service Portal
Hands on experience in building custom applications, integrations, workflows, and automations.
Experience with SOAP, RESTful API, and scripting with ServiceNow (JavaScript)
Knowledge of markup languages like HTML and XML
Familiarity with stylesheet languages like CSS
Strong communication and collaboration skills
Strong analysis, problem-solving, and decision-making skills

4-5 years of experience

Total Experience

4-5 years of experience

Relevant Experience

4-5 years of experience

Mandatory skills

ServiceNow CSM , ITSM , Service Portal Development experience

Desired skills

ServiceNow CSM , ITSM , Service Portal Development experience

Domain (Industry)

Telecom

Work Location

Hyd/Chennai/Bangalore

Background checK (Before onboarding / After onboarding)

Hybrid

BGV Vendor

TBD

Mode of Interview- Telephonic/Face to Face/Video Interview

F2F and Video

WFO / WFH / Hybrid

Hybrid

Shift Details (Time)

11 to 9

Client BTP / SHTP (onsite)

NA

Vendor Rate in currency of Work Location

10K INR per day