Cyber Security_ BeyondTrust PAM and EPM solutions
ECMS ID in sourcing stage |
533255 |
Assignment Duration |
12 months |
Total Yrs. of Experience |
8-10 Yrs |
Relevant Yrs. of experience |
4+ |
Detailed JD (Roles and Responsibilities) |
Manage post-deployment operations and support |
Handle and resolve Work Order (WO) tickets and day-to-day operational tasks. | |
Troubleshoot issues related to PAM/EPM functionality and performance. | |
Update, test, and validate new software packages and coordinate agent deployments. | |
Maintain comprehensive documentation including job aids, manuals, and update logs. | |
Introduce and implement new features and improvements to enhance user experience. | |
Contribute to the long-term roadmap and strategy for endpoint privilege management. | |
Evaluate potential replacement tools | |
Support integration and remediation efforts for dependent projects. | |
Lead MVP configuration and deployment for Native Entra ID devices. | |
Conduct pre-deployment testing, validation, and manage PROD deployments. | |
Collaborate with downstream projects to resolve blockers and dependencies. | |
Coordinate with the vendor for SaaS environment updates, patching, and DR scenarios. | |
Maintain accurate records of configurations, maintenance, and user documentation. | |
Stay informed on new features and capabilities of the platform. | |
Participate in tool evaluation for potential replacement post-contract. | |
Mandatory skills |
Proven experience with BeyondTrust PAM and EPM solutions, especially Windows and Cloud endpoints. |
Strong understanding of endpoint security, privilege management, and SaaS-based security tools. | |
Experience with Windows environments, Entra ID (formerly Azure AD), and native device management. | |
Hands-on experience in deployment, troubleshooting, and operational support. | |
Excellent documentation, communication, and stakeholder coordination skills. | |
Ability to work independently and collaboratively across teams and vendors. | |
| |
Desired/ Secondary skills |
Experience in transitioning tools from legacy systems (e.g., PowerBroker for Windows). |
Familiarity with ITIL processes, ticketing systems, and change management. | |
Knowledge of disaster recovery planning and compliance requirements. | |
Prior involvement in tool evaluation and roadmap planning. | |
Domain |
Cyber Security |