542489

Country

India (Offshore position)

Detailed JD (Roles and Responsibilities)

Identifying and resolving technical issues related to the owned application

Providing a high level of service and adhering to strict SLAs for response and resolution times

Problem determination, workaround resolution, root cause analysis

Deployment of service releases, patches, requests, and customizations

Gather requirements for enhancement requests

Total Experience

8-10 years

Relevant Experience

6+ years

Mandatory skills

• PL/SQL
• Java
• Exposure to support project activities

Desired skills

Exposure/familiarity to Servicenow portal

Domain (Industry)

Automotive

Work Location

India (Offshore)

Background Check (Before onboarding / After onboarding)

After/post Onboarding (Due to urgency and criticality of the position)

Mode of Interview- Face to Face/Video Interview

Teams/video call (Multiple/2 rounds)

WFO / WFH / Hybrid

Hybrid (10 days/month WFO)

Shift Details (Time)

NA (General/daytime shift)