Date Of Requisition |
29th June 2025 |
ECMS REQ ID/ Unique ID |
531156 |
PU |
CISAMRWNGE |
Project Manager |
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Delivery SPOC |
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Number of Openings |
1 |
Country |
India |
Detailed JD (Roles and Responsibilities) |
- 5+ years of ServiceNow HRSD product experience, particularly in modules such as Case and Knowledge Management, Employee Center Pro, Employee Journeys, & Integrations
- Experience delivering global enterprise HR solutions that can scale
- Understand how ServiceNow HRSD product integrates with other Enterprise Solutions like Workday, SAP, SilkRoad etc
- Understand how ServiceNow HRSD product is used to improve the overall Employee Experience
- Experience evaluating solution options to solve business problem with ServiceNow solutions
- Ability to gain alignment between the technology and business strategy by proactive partnering at all levels
- Ability to use data and analysis to drive decision-making
- Outstanding communication and facilitation skills
- Demonstrated ability to complete multiple tasks under pressure
- Maintains a positive attitude & thrives in ambiguous work environment
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Total Experience |
5/6 Yeras |
Relevant Experience |
5 Years |
Mandatory skills |
- ServiceNow Certified Implementation Specialist (CIS) – HRSD certifications
- Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field. Master's degree preferred
- Advanced certifications in project management (e.g., PMP, Agile certifications) or HR management (e.g., SHRM, PHR/SPHR) are a plus
- Experience in IVR or Employee Document Management is a plus
- Familiarity with configuration of ServiceNow forms, workflows, scripts, transform maps, service maps, web services, inbound email actions, SLAs and agent workspace, table management, performance analytics.
- Familiarity with HR analytics and reporting tools for measuring HR performance and employee satisfaction.
|
Desired skills |
- ServiceNow Certified Implementation Specialist (CIS) – HRSD certifications
- Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field. Master's degree preferred
- Advanced certifications in project management (e.g., PMP, Agile certifications) or HR management (e.g., SHRM, PHR/SPHR) are a plus
- Experience in IVR or Employee Document Management is a plus
- Familiarity with configuration of ServiceNow forms, workflows, scripts, transform maps, service maps, web services, inbound email actions, SLAs and agent workspace, table management, performance analytics.
- Familiarity with HR analytics and reporting tools for measuring HR performance and employee satisfaction.
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Domain (Industry) |
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Work Location |
India |
Background Check (Before onboarding / After onboarding) |
After onboarding |
BGV Vendor |
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Mode of Interview- Telephonic/Face to Face/Video Interview |
Video and F2F |
WFO / WFH / Hybrid |
Hybrid |
Shift Details (Time) |
Flexible as per project requirement |
Client BTP / SHTP (onsite) |
|
Vendor Rate in currency of Work Location |
12500 INR/ Day |
