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Posted 19 June, 2026

Process & Service Excellence - Automation specialist, AVP

Deutsche Bank
Mumbai, MH, IN Full Time
Reference: 2f2b853ff7a6a195

Job Description

This job is with Deutsche Bank, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.\n\nPosition Overview\nRole Description\nProcess and Service Excellence team (PSXT) is a newly set up function under PB COO, responsible to drive Operational and Process efficiencies across business & operations through automation, collaboration & partnership with the key stakeholders. Team’s core capabilities include ideation, conversion into key initiatives, data & analytics, Management Information on Process KPIs in alignment to design and execution of target operating model including new & efficient ways of working.\n\nWhat we’ll offer you\nAs part of our flexible scheme, here are just some of the benefits that you’ll enjoy\nBest in class leave policy\nGender neutral parental leaves\n100% reimbursement under childcare assistance benefit (gender neutral)\nSponsorship for Industry relevant certifications and education\nEmployee Assistance Program for you and your family members\nComprehensive Hospitalization Insurance for you and your dependents\nAccident and Term life Insurance\nComplementary Health screening for 35 yrs.

and above\n\nYour key responsibilities\nSupport the execution of Process and Service excellence initiatives; work closely with COO, Business, Operations & Technology Stakeholders\nEstablish business case/benefit identifications for various automation proposal to provide tactical solution\nBuild robust relationships with key stakeholders across levels, for collaboration and execution of cross functional and global initiatives successfully\nBuild capabilities on data analytics to drive decision making through facts via self-service dashboards for management and ExCo level.\nDrive brainstorming and ideation process to understand possible levers for driving operational and transformational efficiencies across Private Bank Emerging Market\nAbility to influence & communicate compelling and well thought out solutions to complex problems\nEnsure robust change management through great discipline and governance for seamless execution with timely escalations and reporting\nResilience and adaptability with a continuous improvement mindset and timely execution.\nSupport various PB India Centre automation initiatives aimed towards improved efficiencies and enhanced control.\n\nYour skills and experience\n~10 years of professional experience in the financial sector, as well as understanding of financial products/services/operations\nSolid experience in Process Automation & Project Management to achieve top quality results.\nExperience on technical tools and applications like Power BI, Power Automate, Excel VBA, Python, SQL database\nFamiliarity with emerging AI-driven automation platforms (e.g., Copilot, Gemini or similar) to enhance workflow efficiency, innovation and productivity.\nHigh commitment levels and willingness to learn new age automation tools, to help find tactical solutions\nExperience working in a challenging, fast-paced, global environment\nGood Analytical skills and strong written and verbal communication skills\nExperience in the independent preparation of documents/reports suitable for management reporting\n\nHow we’ll support you\nTraining and development to help you excel in your career\nCoaching and support from experts in your team\nA culture of continuous learning to aid progression\nA range of flexible benefits that you can tailor to suit your needs\n\nAbout us and our teams\nPlease visit our company website for further information:\nhttps://www.db.com/company/company.html\n\nWe strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.\nTogether we share and celebrate the successes of our people. Together we are Deutsche Bank Group.\nWe welcome applications from all people and promote a positive, fair and inclusive work environment.\n\n]]>

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