Lead - Internal Communications - India

Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.\n\nThe Role\nAs the Internal Communications Lead for Kyndryl India, you will be responsible for managing employee and executive communications across sales, India delivery, and corporate functions. India is a strategic market for Kyndryl, with a significant and growing workforce supporting customers globally. This role is pivotal in shaping organisational culture, driving transformation initiatives, and ensuring effective communication across all levels.\nYou will develop and execute communication programmes aligned with business priorities, collaborating with teams such as Human Resources, Marketing, Citizenship and Sustainability, Government Affairs, and other key stakeholders.

The position requires localisation and customisation of global initiatives for the Indian context, fostering a culture that is proactive, empathetic, and devoted.\nKey Responsibilities\nDevelop and implement a comprehensive internal communications strategy to support business objectives and broader communication priorities.\n\nLead the creation of engaging campaigns that reinforce brand messaging, enhance employee engagement, and drive organisational transformation.\n\nManage large-scale events, including town halls, manager meetings, and leadership summits, both in-person and virtual.\n\nServe as the Communications representative on the Crisis Management Team at the country level, working closely with the India Communications Leader on issues and crisis management programmes.\n\nOversee and continuously improve internal communications channels (such as SharePoint and newsletters) to ensure messaging is effective and accessible.\n\nApply audience segmentation and develop tailored messaging for diverse employee groups, utilising multichannel communications programme design and technology platforms.\n\nCollaborate with Human Resources to design and deliver programmes that drive engagement among current and prospective employees.\n\nIntegrate external stories into internal communications to foster a sense of connection and shared purpose.\n\nAnalyse communications metrics to measure impact and identify opportunities for continuous improvement.\n\nYour Future at Kyndryl\nEvery position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.\n\nWho You Are\nYou're good at what you do and possess the required experience to prove it.

However, equally as important - you have a growth mindset;\nkeen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in\ntheir work. And finally, you're open and borderless - naturally inclusive in how you work with others.\nRequired Professional and Technical Expertise\nMinimum of 8-10 years' experience in Communications, including at least five years in an internal communications role.\n\nProven experience working within a multinational corporation and operating effectively in a matrix environment.\n\nExceptional written and verbal communication skills, with the ability to craft both strategic campaigns and day-to-day updates.\n\nExperience providing professional advice and counsel to senior executive levels.\n\nDemonstrated ability to innovate and deliver impactful communications that generate measurable results.\n\nComprehensive understanding of social media, digital content, and asset production.\n\nProficiency in using data-driven tools to inform decision-making.\n\nHighly organised, detail-oriented, and adept at managing multiple priorities and deadlines.\n\nPreferred Professional and Technical Expertise\nExperience in the technology sector is advantageous, though not essential.

Cross-industry experience or a background with both start-ups and large organisations is valued.\n\nExpertise in Microsoft SharePoint, Microsoft Copilot, Microsoft Teams, and other Microsoft tools is desirable.\n\nProven ability in using AI tools for efficiency and productivity in an internal communications role is highly valued.\n\nBeing You\nThe "Kyn" in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don't meet every requirement, we encourage you to apply.

We believe in growth, and we're excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling great experiences for our customers.

This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That's The Kyndryl Way.\n\nWhat You Can Expect\nYour career with us isn't just a job-it's an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health-because we know that when you feel your best, you do your best.\n\nFrom your very first day, you'll dive into impactful work that powers the systems our customers rely on every day.

You won't just contribute-you'll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.\n\nWe're here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you'll have everything you need to thrive and evolve. You'll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities-from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences.

And through it all, you'll be part of a culture that values empathy, restless learning, and a devotion to shared success.\n\nWe want you to thrive here-and we're committed to helping you do just that. Ready to make an impact? Join us and help shape what's next.\n\nGet Referred!\nIf you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.\n]]>