Director, Head of HR Business Solutions
Job Description
We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.\nJob Function:\nTechnology Product & Platform Management\n\nJob Sub Function:\nBusiness Systems Analysis\n\nJob Category:\nPeople Leader\n\nAll Job Posting Locations:\nBangalore, Karnataka, India, Hyderabad, Andhra Pradesh, India, Pune, Maharashtra, India\n\nJob Description:\nWe are searching for the best talent for Director, Head of HR Business Solutions.\nPurpose: J&J HR has an ambitious Vision of digital-first, employee-centric workforce experiences that are simplified, personalized, and measurable. We are designing end-to-end journeys that use automation, data, and AI to orchestrate seamless support "in the flow of work," freeing employees, people leaders, and HR to focus on higher‑impact moments that matter\nAs the B usiness Solutions Leader, HR Systems, you will be accountable for enabling end‑to‑end HR processes through scalable, compliant, and integrated systems , with primary accountability for Workday, Workday Recruiting, Cornerstone , and associated HR services.\nThis role will be part of squad of HR Product (Capability) leader and IT Leader , ensuring that HR strategies are translated into effective systems of work that deliver measurable business outcomes, high adoption, and an improved employee and manager experience.\nThe leader owns business solution design, platform optimization, and integrated delivery across the HR systems landscape, partnering closely with HR PO, HR Operations, Technology, and external vendors.
Lead a team of 40-60 internal and external partners to design and deliver capabilities\nYou will be responsible for :\nHR Systems & Platform Ownership\nOwn the business solution strategy and roadmap for core HR systems including Workday (Core HCM), Workday Recruiting, Cornerstone , and integrated HR services.\n\nEnsure HR processes are designed once and executed consistently through systems, minimizing manual work, workarounds, and fragmentation.\n\nAct as the business owner for HR system capabilities, ensuring alignment to HR strategy, regulatory requirements, and global operating models.\n\nEnd‑to‑End Process Enablement\nTranslate HR process and policy requirements into clear, scalable system designs across hire‑to‑retire, talent, learning, and workforce data domains.\n\nPartner with HR process owners to simplify, standardize, and digitize HR workflows before automating.\n\nEnsure system configurations enable global consistency with local flexibility , where required.\n\nIntegration & Ecosystem Management\nAccountable for seamless integration across HR platforms (e.g., payroll, identity, learning, analytics, service delivery tools).\n\nEnsure data flows are reliable, secure, and support reporting, analytics, and downstream business needs .\n\nPartner with Technology teams to align on architecture, integration patterns, and platform health .\n\nDelivery\nLead the intake, prioritization, and delivery of HR system enhancements and releases.\n\nOwn business outcomes including adoption, cycle time reduction, employee experience improvements, and value realization .\n\nEnsure strong governance across demand, design decisions, and release management.\n\nStakeholder & Vendor Leadership\nServe as a trusted advisor to HR Product managers and next level leadership, translating complex system and process topics into clear business implications.\n\nManage strategic relationships with system vendors and implementation partners.\n\nInfluence across HR, IT, and Finance to balance speed, quality, cost, and risk.\n\nQualifications / Requirements:\nRequired Minimum Education : Bachelor's Degree\nRequired Years of Related Experience: 7 years of experience, 5 yrs HR or HR related minimum\nRequired\nDeep experience enabling HR processes through enterprise HR platforms , with strong hands‑on knowledge of Workday and adjacent HR systems.\n\nProven ability to lead business solution design across complex, global HR environments.\n\nStrong understanding of HR operating models, global process design, and data structures .\n\nDemonstrated success influencing senior stakeholders across HR, Technology, and Operations.\n\nExperience leading work in matrixed, global organizations with multiple stakeholders.\n\n7+ years of experience in business systems management, digital transformation, or HR technology roles within complex, matrixed organizations\n\nLeading global teams with cross functional competencies directly and indirectly\n\nDemonstrated experience leading and developing people, including performance management, coaching, and capability building\n\nExperience managing Integrated systems and processes in a global company, navigating regulatory, cultural, and operational nuance\n\nStrong solution architecture and delivery leadership, including managing cross‑functional teams, dependencies, ambiguity, and enterprise‑level risks\n\nAbility to clearly articulate ideas, concepts and technology to senior executives\n\nPeople Management Experience : 10 years\n\nPreferred\nExperience applying AI, automation, or analytics to HR workflows\n\nUnderstanding HR Taxonomy of processes and workflows\n\nLeadership Behaviors\nOutcome‑driven : Focuses on business impact, not just system delivery.\n\nSimplifier : Reduces complexity and drives standardization.\n\nConnector : Brings HR, Technology, and Operations together around shared outcomes.\n\nChange leader : Drives adoption and behavioral change, not just technical implementation.\n\nSystems thinker : Understands how platforms, processes, and data work together as an ecosystem.\n\nPercentage Traveled: 5-10% (Domestic & International)\n#LI-Hybrid\n\nRequired Skills:\n\nPreferred Skills:\nBusiness Alignment, Cyber Investigations, Developing Others, Fact-Based Decision Making, Human-Computer Interaction (HCI), Inclusive Leadership, Leadership, Network Configuration Management, Operating Systems (OS), Operations Management, Organizing, Regulatory Compliance, Scripting Languages, Software Development Management, Succession Planning, Systems Development, Systems Management, Technologically Savvy]]>