Transportation Sepcialist- Amazon Shipping, Amazon Shipping

This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.\n\nDESCRIPTION:\nA transportation representative acts as the primary interface between Amazon, seller and our delivery partners. Associates are expected to identify concerns and work on troubleshooting delivery partner/seller issues and provide process improvement suggestions.\n\nKey job responsibilities\nKey job responsibilities\nEffectively communicate in a clear and professional manner at all times.\nProvides/ expedites prompt and efficient service to Amazon sellers/ delivery partners.\nEffectively manage sensitive cases by reporting up the escalation matrix.\nDemonstrate excellent time-management skills.\nMaintains or exceeds targeted performance metrics.\nActively seek solutions through logical reasoning and identify trends to suggest process improvements.\nBASIC QUALIFICATIONS:\n- Graduation\nPREFERRED QUALIFICATIONS:\n- Excel is preferred\n\nOur inclusive culture empowers Amazonians to deliver the best results for our customers.