Director of Operations And Business Development
Job Description
We're Hiring: Director of Operations And Business Development
Location: Bangalore
Company: CleanPro Services Pvt. Ltd.
Website: https://www.cleanpro.in/
At CleanPro Services, we deliver professional housekeeping and facility management solutions to corporations, institutions, and residential communities. With an industry-leading 87% customer retention rate, we've built our reputation on service excellence, reliability, and long-term client relationships.
As we enter our next phase of growth, we're looking for a Director – Business Operations & Growth to lead the business with an owner's mindset.
This is more than a leadership position—it's an opportunity to build, scale, and create long-term value while taking full responsibility for business performance.
What You'll Own
• Drive sustainable business growth and overall company performance
• Own the P&L, including revenue, profitability, and operational outcomes
• Lead business development initiatives and expand strategic client relationships
• Strengthen operations to ensure service excellence, customer satisfaction, and efficiency
• Develop cost-effective execution strategies that balance quality, speed, and profitability
• Build, mentor, and inspire high-performing teams across functions
• Establish scalable systems, processes, and performance metrics
• Identify new opportunities, solve complex challenges, and drive innovation
• Position CleanPro as a strategic partner to clients, not just a service provider
• Maintain and enhance our exceptional customer retention levels
Key Success Metrics
Revenue growth and new client acquisition
Profitability and margin improvement
Customer retention and customer satisfaction
Operational efficiency and cost optimisation
Team productivity and leadership development
New service innovation and market expansion
Sustainable and scalable business growth
Whom We're Looking For:
• 15+ years of leadership experience in facility management, housekeeping, staffing, home improvement services, or related industries
• Proven experience managing a business, business unit, or full P&L
• Strong business development and client relationship management skills
• Demonstrated ability to lead and scale large teams
• Exceptional people leadership and stakeholder management capabilities
• Entrepreneurial mindset with high ownership and accountability
• Strong commercial judgment, decision-making, and problem-solving skills
• Experience in facility management or home improvement services will be an advantage
What We Offer
Leadership autonomy with significant business impact
Competitive compensation and performance incentives
Sweat equity opportunity and long-term value creation
The chance to shape the future of a growing company
Entrepreneurial, collaborative, and high-performance culture
Why Join CleanPro?
We're looking for a leader who wants to build something meaningful—not simply manage it.
If you're passionate about growth, operational excellence, customer success, and leading teams to achieve ambitious goals, we'd love to hear from you.
Send your CV to [email protected] or apply via LinkedIn.
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