Posted 19 June, 2026
International Chat Process
NR Consulting - India
Mumbai, Maharashtra, IN
Full Time
Reference: 26-07266-2220-1
Title: International Chat Process
Location: Mumbai
Exp: 1-4 years
Job Description:
Strong commercial awareness with the ability to identify and act on sales and retention opportunities.
Advanced problem-solving and analytical skills.
Ability to manage multiple concurrent chat conversations effectively.
High attention to detail and accuracy in CRM documentation.
Strong digital literacy and ability to navigate multiple systems simultaneously.
Ability to work independently and demonstrate ownership of customer outcomes.
Resilience and adaptability in a fast-paced, performance-driven environment."
"2-5 years o experience in customer service, digital support, or inbound messaging roles (B2B experience preferred).
Experience supporting customers through live chat or digital messaging platforms is strongly preferred.
Proficiency in CRM systems and digital engagement tools.
Telecommunications or technology sector experience is advantageous.
Demonstrated ability to meet or exceed service and commercial performance targets."
Location: Mumbai
Exp: 1-4 years
Job Description:
Strong commercial awareness with the ability to identify and act on sales and retention opportunities.
Advanced problem-solving and analytical skills.
Ability to manage multiple concurrent chat conversations effectively.
High attention to detail and accuracy in CRM documentation.
Strong digital literacy and ability to navigate multiple systems simultaneously.
Ability to work independently and demonstrate ownership of customer outcomes.
Resilience and adaptability in a fast-paced, performance-driven environment."
"2-5 years o experience in customer service, digital support, or inbound messaging roles (B2B experience preferred).
Experience supporting customers through live chat or digital messaging platforms is strongly preferred.
Proficiency in CRM systems and digital engagement tools.
Telecommunications or technology sector experience is advantageous.
Demonstrated ability to meet or exceed service and commercial performance targets."
