SAP Client Delivery Manager (CDM)

Role: SAP Client Delivery Manager (CDM)

No of Positions: 12 positions

Work delivery location (Country): INDIA

Work Type: REMOTE

Work Effort: 40 hrs. per week (8 hrs. per day)

Duration: 1 year (with potential for extension)

Start Date: Immediate

Rate/USD per day.

Background:

After initial cloud contract execution, the Client Delivery Manager (CDM) is the primary SAP Enterprise Cloud Services (ECS) contact for the client and assumes end-2-end accountability of the engagement to deliver the contracted RISE services - this includes our offerings RISE with SAP S/4 HANA Cloud, Private edition and Cloud Application Services (CAS) and be a trusted advisor to the customers. The Client Delivery Manager (CDM) oversees all aspects of the customer engagement from the point of contract signature throughout the entire lifecycle providing commercial, project and operations expertise.

Skills and competencies:

• Bachelor’s Degree or equivalent

• SAP Technology/ Basis, Application implementation and/or operation experience

• SAP consultant /SAP Project Manager experience with strong stakeholder management capability

• Technical infrastructure know-how and technical understanding of virtualized system landscapes is critical for this role

• Excellent customer/ escalation management skills

• C-Level Customer Communication & Presentation (ability to translate between technical and non-technical audience).

• Proven ability to work with customers on projects involving senior management level to influence and drive towards customer success.

• Fluency in English

Work Experience:

• 6+ years of experience in customer-facing role

• Minimum one year experience in project management

• 4+ years of experience in SAP Basis and/or infrastructure Operation/development/Application Managed Services Service Delivery

If interested, please send your up-to-date resume & kindly provide the following info: -

Total IT Exp-

SAP Exp -

Client Delivery Manager (CDM) Exp -

Cloud Application Services (CAS) Exp -

Enterprise Cloud Service (ECS) Exp-

RISE Exp -

S4 HANA Exp -

BASIS Exp-

Project Manage Exp -

Infrastructure Industry Exp -

Full Lifecycle Implementation Done (no. of end-to-end projects) -

Located-

Immigration Status-

Availability-

Rate / USD per day