Mega Walkin Drive for RCM Team Lead - US Healthcare Medical Billing Team Lead - Chennai

Walk -in drive at HCLTech for RCM Voice Team Lead/Senior Team Lead & Health Care Quality Team Lead (US Healthcare Medical Billing Team Lead) - @Navalur on 5th & 6th June'2026

Date: 5th & 6th June'2026

Time: 12:00 PM to 2:00 PM

Venue: HCLTech, ETA 3. No 33, Block 1, Sandhya Infocity, OMR, Rajiv Gandhi Salai, Navalur, Chennai, Tamil Nad

Contact Person: Suriyapriya

Experience: 5 to 8 years

Shift: US Shift (Night Shift)

Designation - Team Lead/Senior Team Lead

Provider Side*

RESPONSIBILITIE S

• :
  Responsible for the day-to-day management of 7 – 25 front level employe
• esAdhering to agreed Key Performance Indicators, Service Level Agreements and quality standards to maximize customer satisfacti
• onMinimize errors/feedback and increase first touch resolution through effective coaching, support, supplemental training and understanding of departmental procedures to maximize utilization of resourc
• esProvide feedback on performance, monitoring attendance, leave requests, ensure accuracy of hours worked and adherence to company policies and procedur
• esRecommend and/or make decisions in personnel related matters (Attrition, disciplinary actions, and terminations
• ).Assist with attendance documentation, weekly timesheet validation and schedule adherenc
• e.Monitor and adjust staffing levels to ensure service levels are being met with continued focus on exceeding performance requirement
• s.Act as point of contact for escalated account issues or problems that occur by directly responding to escalated calls from custome
• rsTimely response to mai

ls
SKILLS AND COMPETENC

• IESMicrosoft Office (Excel and PPT Preferr
• ed)High proficiency in communication (Written and spok
• en)Focuses on delivering a positive customer experie
• nceProven leadership experience. Should be a team play

er.
FORMAL EDUCATION AND EXPERI

• ENCEBachelor’s degree in any stream and progressive work experience in Healthcare
• RCM5-8 years of overall experi

ence

• Note:Looking for candidate with an immediate to 45-day notice pe
• riod.Candidates must have complete set of relieving/Experience le tters from all previous empl

oyersInterested candidates, kindly register below link HCLTech Hiring RCM Team Lead/ Senior Team Lead - Health Care – Virtual Interview – Fill out form or share your profile to with below given det