Posted 22 June, 2026
Operations Services Specialist (Zscaler/ZIA)
VARITE INDIA PRIVATE LIMITED
Pune, Maharashtra, IN
Full Time
Reference: 26-34834-2522-2
Company Name: VARITE India Private Limited
About The Client:
An Indian multinational information technology (IT) consulting company headquartered in Noida, The company has offices in 52 countries and over 225,944 employees. The Client is a global IT services and consulting company that offers a wide range of services and products across various industries like IT Infrastructure Services, Cybersecurity Services, Cloud Services, Big Data and Analytics, Internet of Things (IoT) Solutions, Semiconductor Services and Enterprise Software Products.
Unlock Rewards: Refer Candidates and Earn.
If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE.
Experience Level Bonus Referral:
About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.
Equal Opportunity Employer:
VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.
About The Client:
An Indian multinational information technology (IT) consulting company headquartered in Noida, The company has offices in 52 countries and over 225,944 employees. The Client is a global IT services and consulting company that offers a wide range of services and products across various industries like IT Infrastructure Services, Cybersecurity Services, Cloud Services, Big Data and Analytics, Internet of Things (IoT) Solutions, Semiconductor Services and Enterprise Software Products.
About The Job:
- We are seeking a highly skilled Operations Services Specialist with strong expertise in Zscaler (ZIA/ZPA) to support and manage enterprise mobility and remote access platforms.
- The role focuses on ensuring availability, security, and performance of Zscaler services while supporting enterprise-scale environments.
Essential Job Functions:
- Provide L2/L3 support for Zscaler ZIA and ZPA platforms in enterprise environments
- Monitor, troubleshoot, and resolve service incidents, degradations, and outages
- Configure and manage Zscaler policies (web filtering, traffic forwarding, access control)
- Manage secure remote access and VPN integrations using Zscaler
- Perform root cause analysis (RCA) and implement preventive measures
- Coordinate with vendors and engineering teams for escalations and issue resolution
- Support disaster recovery (DR) activities and major incident management
- Ensure service availability, performance, and capacity planning
- Provide technical support for Intune, MobileIron, and endpoint platforms (Windows, iOS, Android)
- Support access management as per enterprise security policies (CISO guidelines)
Qualifications:
Required Skills & Experience
- Strong hands-on experience with Zscaler ZIA and ZPA (mandatory)
- Good experience in VPN, remote access technologies, and IPsec
- Knowledge of Microsoft Intune and Windows Autopilot
- Experience supporting Windows, iOS, and Android devices
- Understanding of ITSM processes (Incident, Problem, Change Management)
- Familiarity with authentication technologies (RSA 2FA)
- Strong troubleshooting and analytical skills
Preferred Skills
- Experience with Mobile Device Management (MDM/MCM) tools like MobileIron
- Exposure to large-scale enterprise environments (100K+ endpoints)
- Vendor management and stakeholder coordination experience
- Basic knowledge of automation or DevOps practices
Unlock Rewards: Refer Candidates and Earn.
If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE.
Experience Level Bonus Referral:
| 0-2 years | INR 5,000 |
| 2-6 years | INR 7,500 |
| 6+ years | INR 10,000 |
About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.
Equal Opportunity Employer:
VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.
