Posted 22 June, 2026
ServiceNow ITSM & Service Portal Developer
APN Consulting
Pune,Maharashtra,India
Full Time
Reference: 365_463572_26-08009
APN Consulting, Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data, and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us.
Role: ServiceNow Developer
Location: Pune (Hybrid)
Job Description
Key Responsibilities
We are committed to fostering a diverse, inclusive, and equitable workplace where individuals from all backgrounds feel valued and empowered to contribute their unique perspectives. We strongly encourage applications from candidates of all genders, races, ethnicities, abilities, and experiences to join our team and help us build a culture of belonging.
Role: ServiceNow Developer
Location: Pune (Hybrid)
Job Description
Key Responsibilities
- Develop, configure, and customize ServiceNow ITSM applications including Incident, Problem, Change, Request, Knowledge, and Service Catalog.
- Design and develop responsive Service Portal widgets, pages, themes, and custom components.
- Create and maintain Catalog Items, Record Producers, UI Policies, Client Scripts, Business Rules, Script Includes, ACLs, and Flow Designer workflows.
- Develop and enhance custom applications using ServiceNow best practices.
- Work on integrations using REST/SOAP APIs, Integration Hub, and MID Server.
- Configure Service Catalog workflows and automate business processes.
- Collaborate with business stakeholders for requirement gathering, gap analysis, and solution design.
- Support Agile/Scrum activities including sprint planning, daily stand-ups, and defect resolution.
- Perform unit testing, code review, deployment, and production support activities.
- Optimize portal performance, usability, and user experience.
- Maintain platform security, data integrity, and compliance standards.
- Prepare technical documentation and knowledge transfer documents.
- Strong experience in ServiceNow ITSM modules.
- Hands-on experience in Service Portal development.
- Good knowledge of JavaScript, AngularJS, HTML, CSS, and Bootstrap.
- Experience with Glide APIs, Jelly scripting, and ServiceNow scripting.
- Knowledge of Flow Designer, Integration Hub, and Workflow Editor.
We are committed to fostering a diverse, inclusive, and equitable workplace where individuals from all backgrounds feel valued and empowered to contribute their unique perspectives. We strongly encourage applications from candidates of all genders, races, ethnicities, abilities, and experiences to join our team and help us build a culture of belonging.
