Customer Success Intern (Enterprise Software) - Global AI-Native Tech Talent Venture

We are looking for a Customer Success Intern to help drive customer satisfaction, client engagement, account growth, and successful talent delivery across our AI-powered Talent Intelligence platform serving customers across the United States, United Kingdom, Europe, Australia, and the Middle East.

This is not a routine internship.

You will work closely with founders and leadership while helping manage client relationships, coordinate hiring engagements, support talent delivery, drive customer satisfaction, and contribute to account growth initiatives.

From day one, you will gain exposure to how modern B2B technology companies build long-term customer relationships, retain clients, expand accounts, and create exceptional customer experiences.

We are seeking individuals who enjoy interacting with people, solving problems, coordinating stakeholders, building relationships, and contributing directly to business growth. You will be trusted with meaningful responsibilities, ownership, and opportunities to create a positive impact on customer outcomes.

About SkillsCapital

SkillsCapital is an AI-powered Talent Intelligence platform helping organizations discover, evaluate, and deploy specialized technology talent across SAP, Cloud, AI/ML, Software Engineering, Cybersecurity, Data, and Enterprise Technology domains.

We work with customers across the United States, United Kingdom, Europe, Australia, and the Middle East, helping consulting firms, technology companies, startups, and enterprise organizations access highly specialized technology talent and teams.

Over the past year, we have successfully built and scaled our AI-powered Talent Intelligence platform, expanded our customer base across multiple international markets, and established a profitable, bootstrapped business serving global clients. We are now entering the next phase of growth as we continue to expand our platform capabilities, strengthen our customer experience, and scale our global operations.

SkillsCapital is led by a team with deep experience across enterprise technology, global consulting, talent, and high-growth technology businesses. The founding and advisory team brings experience from IBM, Accenture, PwC, Deloitte, Trilogy, and ESW Capital.

Our leadership team includes alumni from The Wharton School, London Business School, IIT Delhi, IIIT Hyderabad, and BITS Pilani, bringing together expertise across technology, business strategy, talent intelligence, and global operations.

Key Responsibilities

• Support client engagements throughout the talent acquisition and delivery lifecycle

• Build and maintain strong relationships with customers, hiring managers, and key stakeholders

• Coordinate hiring requirements, candidate submissions, interviews, feedback, and delivery milestones

• Collaborate with Talent Operations, Recruiters, and Leadership teams to ensure timely and high-quality delivery

• Drive proactive client communication to ensure visibility, responsiveness, and a positive customer experience

• Track customer requirements, hiring pipelines, interview schedules, and engagement activities

• Monitor account health, customer satisfaction, and engagement levels

• Identify opportunities for repeat business, account expansion, and deeper client engagement

• Maintain accurate customer information and activities within CRM and internal systems

• Prepare account updates, customer reports, and business insights for internal reviews

• Support customer onboarding, relationship development, and long-term account growth initiatives

• Contribute to improving customer success processes, workflows, and service delivery standards

Candidate Profile

We are looking for individuals who:

• Are final-year students, recent graduates, or early-career professionals

• Have strong spoken and written English communication skills

• Are comfortable interacting with customers, prospects, and business stakeholders

• Are naturally relationship-oriented and customer-focused

• Are highly organized and capable of managing multiple priorities simultaneously

• Have strong problem-solving and coordination skills

• Are interested in Customer Success, Account Management, Client Services, Business Development, Revenue Operations, or Growth careers

• Are comfortable working with CRM systems, dashboards, and business metrics

Previous experience in customer success, recruitment, account management, sales, operations, consulting, campus leadership, or startup environments is valuable but not mandatory.

What You'll Gain

• Hands-on experience working with global customers and hiring managers

• Exposure to customer success, account management, client engagement, and business growth initiatives

• Opportunity to collaborate directly with founders and senior leadership

• Experience using CRM systems, customer success processes, and operational workflows

• Exposure to enterprise technology, AI, Talent Intelligence, consulting, and startup ecosystems

• Opportunity to develop communication, relationship management, problem-solving, and commercial skills

• A fast-paced learning environment with meaningful ownership and responsibility

• Potential consideration for future full-time opportunities based on performance

Compensation & Benefits

• Fixed Monthly stipend

• Performance-based incentives

• Opportunity to earn additional incentives based on performance and business outcomes

• Mentorship from experienced business and technology leaders

• Significant learning and career development opportunities

• Exposure to global customers, markets, and growth initiatives

If you are passionate about customer relationships, business growth, problem-solving, and creating exceptional customer experiences, we would love to hear from you.

Application ProcessPlease send your CV to along with a brief note covering:• Why you are interested in Customer Success and Client Growth• Your understanding of a customer-centric, high-ownership environment• Why you would be a strong fit for this roleApplications without this note will not be considered.We are looking for highly motivated individuals who want to build meaningful careers while helping scale the future of global technology talent and customer success.