Team Lead

Team Lead - Closing Disclosure (Walkin from Monday to Friday 11.00 am to 5.00 pm)

Responsibilities/Expertise:

• Demonstrate strong domain expertise in mortgage closing process, ensuring accuracy, compliance, and adherence to investor and regulatory guidelines.
• Lead and oversee the review of closing documents to ensure completeness, accuracy, and compliance with company policies and industry standards.
• Prepare and validate Closing Disclosures (CDs), including loan terms, interest rates, closing costs, and payment details, ensuring timely delivery and regulatory compliance.
• Coordinate effectively with escrow/title companies to reconcile fees, resolve discrepancies, and maintain accurate Closing Disclosure updates.
• Review and approve complete CD packages, including all required compliance and closing documentation, prior to submission and borrower delivery.
• Ensure timely distribution of Homeowner Review (HWR) packages to borrowers, monitor acknowledgments and signatures, and facilitate a smooth closing process.
• Manage the preparation and delivery of final closing packages to escrow/title companies, including Final Option Agreements, Closing Instructions, Final Settlement Statements, and other required disclosures.
• Review funding packages received from escrow/title companies to verify execution completeness and ensure all closing conditions have been satisfied prior to funding.
• Monitor team performance, provide guidance and mentorship, and ensure adherence to operational procedures, quality standards, and service-level agreements (SLAs).
• Prepare process reports, productivity metrics, quality dashboards, and management updates to support operational decision-making and continuous improvement initiatives.
• Maintain excellent communication serving as a primary point of contact for clients, business partners, and internal teams to address escalations, provide status updates, and ensure client satisfaction.
• Conduct regular client interactions, participate in review meetings, and effectively communicate process performance, risk assessments, and resolution plans.

Contact Person : Elango M

Venue:

11th Floor.

No. 431, High street, Anna Salai,

Teynampet, Chennai,

Tamil Nadu