EHR Implementation Specialist (US Healthcare)

About the Role

We're looking for an experienced EHR Implementation Specialist to manage end-to-end onboarding of healthcare clients onto new software platforms. You'll act as the technical and operational bridge between the product and the practice — ensuring smooth go-lives, clean data, and confident end-users.

What You'll Do

• Lead EHR system implementations from kickoff through go-live across multiple practice types and specialties

• Collect and validate practice configurations — workflows, scheduling rules, billing codes, user roles, and preferences

• Configure and test integrations between EHR platforms and third-party tools (billing, scheduling, patient engagement, etc.)

• Conduct end-user training for front desk, clinical, and billing staff

• Maintain SOPs and implementation documentation per EHR and client type

• Serve as the primary client-facing technical contact during the onboarding window

• Escalate complex issues to engineering or vendor support with clear, structured write-ups

What We're Looking For:

• 2+ years in EHR implementation, healthcare IT, or clinical systems support

• Solid understanding of clinical and front-office workflows