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Posted 24 June, 2026

Senior Manager - Sales

ExlService Holdings, Inc.
Noida, Uttar Pradesh, India Full Time
Reference: 218_689623_15932

Key Responsibilities

  • Lead and manage SDR pod performance across meetings, qualified leads, opportunity creation, and pipeline contribution.
  • Coach, mentor, and develop SDRs through regular reviews, feedback, and capability-building sessions.
  • Partner with Sales, Client Partners, Marketing, and Growth teams to prioritize target accounts, personas, and campaigns.
  • Drive outbound and inbound prospecting execution across email, phone, LinkedIn, and sales engagement platforms.
  • Improve conversion rates by strengthening lead qualification, follow-up discipline, and sales handoff quality.
  • Ensure accurate Salesforce updates, activity tracking, reporting, and funnel governance.
  • Use performance insights to identify gaps, optimize outreach, and improve team outcomes.

Skills and Tools

  • Strong people leadership, coaching, stakeholder management, and communication skills.
  • Ability to translate industry and account insights into effective outreach messaging.
  • Data-driven mindset with strong reporting, analysis, and execution discipline.
  • Hands-on experience with Salesforce, sales engagement tools such as SalesLoft, Outreach or Groove, research tools such as ZoomInfo and XIQ insights, and Microsoft Office.
  • Education
    Bachelor's degree or equivalent experience required; MBA or relevant business qualification preferred.

Required Experience

  • 10+ years of experience in inside sales, SDR/BDR, business development, or sales development roles.
  • Proven experience managing and coaching SDR or inside sales teams in a target-driven environment.
  • Experience supporting Banking and Capital Markets, financial services, analytics, consulting, digital operations, or transformation-led sales motions.
  • Strong understanding of account-based prospecting, persona-led messaging, funnel management, and pipeline generation.

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