Posted 25 June, 2026
Specialist I - Software Engineering
VARITE INDIA PRIVATE LIMITED
Bangalore, Karnataka, IN
Full Time
Reference: 26-35587-2522-2
Company Name: VARITE India Private Limited
About The Client:
Client is a leading digital transformation solutions provider and IT services company with over 30,000 employees across 30+ countries. Headquartered in Aliso Viejo, California, it helps Fortune 500 and Global 1000 clients with digital, cloud, AI, cybersecurity, and engineering services.
About The Job:
Technical Expertise:
How to Apply: Interested candidates are encouraged to respond/submit their updated resumes, and for additional job opportunities, please visit Jobs In India – VARITE.
Unlock Rewards: Refer Candidates and Earn.
If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the preferred candidate completes a three-month assignment with VARITE.
Experience Level Bonus Referral:
About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.
Equal Opportunity Employer:
VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status
About The Client:
Client is a leading digital transformation solutions provider and IT services company with over 30,000 employees across 30+ countries. Headquartered in Aliso Viejo, California, it helps Fortune 500 and Global 1000 clients with digital, cloud, AI, cybersecurity, and engineering services.
About The Job:
- We are looking for a Senior Automation Operations Engineer with approximately 10+ years of experience who can join immediately.
- The Staff Engineer, Automation & AI Operations Incident Management will be the primary point of contact for all automation-related incidents, ensuring timely resolution and continuous improvement of automation processes. This individual will work collaboratively with the incident team and various stakeholders to manage, follow up, and resolve automation incidents, aiming to reduce the number of failures and enhance the stability and efficiency of automation solutions.
- Be the primary point of contact for automation incidents.
- Assign and follow up on incidents, ensuring timely and effective resolution.
- Collaborate hands-on with the incident team to address and resolve issues.
- Ensure that all incidents are documented, tracked, and resolved in accordance with established procedures.
- SLA-compliant incident handling with root cause analysis and corrective actions.
- Daily reporting of:
- Automation runs or Failures (with priority, owner, timestamp)
- Resolution actions & ETA
- Pending items with assigned owner
- Monitoring and testing for automation and platform upgrades.
- Communication with business users to keep them informed on status, risks, and resolution plans.
- Develop and implement a strategy to collect and analyze top failure points in automation processes.
- Identify optimization opportunities and support the implementation of high-quality fixes to reduce the number of incidents.
- Ensure that all fixes are of high quality and do not introduce new issues.
- Design and build internal automations to reduce repetitive manual tasks within the support and admin teams.
- Provide proof-of-value, track impact (time saved, tickets avoided), and prioritize effort vs. return.
- Promote innovation and knowledge sharing among support staff.
- Reporting and Communication:
- Present daily reports on open items, closed incidents, resolutions, and next steps to ensure stability.
- Communicate effectively with internal and external stakeholders to provide updates on incident status and resolution efforts.
- Report detailed and insightful automation-related statistics, including program summaries, key performance indicators, and incident trends, to a non-technical audience.
- Ensure visibility across all business units on automation performance and plans.
- All requests m*** be managed via ServiceNow.
- Eliminate support from chat or email except for emergency escalations.
- Work closely with cross-functional teams, including developers, business analysts, and subject matter experts, to understand and resolve complex issues.
- Coordinate with the automation operations team to ensure optimal coverage and support for incident resolution.
- Mentor and guide team members to adhere to best practices in incident management and resolution.
- Responsible for performing enhancement work on existing automations, aimed at improving efficiency, reducing failure rates, and optimizing performance. This includes:
- Identifying improvement opportunities based on failure trends, business feedback, and new capabilities.
- Implementing enhancements or refactors to reduce technical debt or adapt automations to evolving application changes.
- Ensuring all enhancement activities are documented, tested, and deployed through a controlled process with clear change tracking.
- Enhancement services m*** be included as part of the overall support scope, not treated as separate change requests or out-of-scope development.
- Enhanced automations should follow the same compliance, documentation, and testing rigor as new deployments.
Technical Expertise:
- Proficiency in coding, testing, and debugging skills.
- Strong analytical and problem-solving capabilities.
- Experience with automation tools and technologies, such as UiPath (including Agentic), Power Automate, Python, AI/ML models, and cloud platforms (AWS, Azure, Databricks
- Proven experience in managing and resolving automation incidents in high-pressure environments.
- Ability to establish KPIs and quantifiable goals for incident management and resolution.
- Strong aptitude for adapting and evolving methodologies and procedures to continually improve incident management processes.
- Communication and Leadership:
- Ability to communicate effectively to a variety of audiences, both internal and external.
- Proven experience in delivering results using standard project management techniques and disciplines.
- Strong leadership skills with the ability to mentor and guide team members.
- Extensive experience in managing automation incidents and ensuring high-quality resolutions.
- Hands-on experience with automation tools and technologies, including UiPath and AI-based automation.
- Strong problem-solving skills with an ability to translate business needs into technical solutions.
- Experience working with cloud platforms (AWS, Azure, Databricks) for automation and AI deployment.
- Strong knowledge of Python, Power Automate, and APIs for AI and automation integration.
How to Apply: Interested candidates are encouraged to respond/submit their updated resumes, and for additional job opportunities, please visit Jobs In India – VARITE.
Unlock Rewards: Refer Candidates and Earn.
If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the preferred candidate completes a three-month assignment with VARITE.
Experience Level Bonus Referral:
| 0-2 years | INR 5,000 |
| 2-6 years | INR 7,500 |
| 6+ years | INR 10,000 |
About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.
Equal Opportunity Employer:
VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status
