Director, Software Engineering

General Summary:

The Director of Software Engineering is responsible for leading a team of entry level to experienced professionals focused on software development to deliver the business units product according to required specifications. This role supports cross-functional teams to innovate the Software Development Life Cycle (SDLC) for proper estimations, outputs, and architecting scalable solutions.

Essential Duties & Responsibilities:

• Sets goals and objectives for team members for achievement of operational results
• Typically manages a department or small unit that includes multiple teams
• Influences others to accept practices and approaches
• Communicates and influences executive leadership
• Owns short to mid-term execution of functional strategy and the operational direction of the Engineering team
• Leads and prioritizes the daily activities of the team
• Manages, mentors, and coaches to develop a collaborative and dynamic team
• Coordinates cross-functional communication to align on initiatives and strategies to drive efficiency
• Builds positive and collaborative relationships within the team and organization
• Manages multiple, dissimilar deliverables and trains others on deliverables as needed
• Plans and drives high quality deliverables aligned to the organization's strategy
• Exhibits a high degree of creativity, latitude, and judgment
• Writes product requirement documents, implements and tracks development timelines, and negotiates feature sets
• Maintains a deep understanding of programming and coding fundamentals, architecture, and design in multiple languages

Knowledge, Skills, and/or Abilities Required:

• Exceptional leadership and customer service skills
• Ability to address complex problems that often require extensive investigation and analysis
• Willingness to work in a team environment
• Strong organizational skills to give the team direction
• Professional presence suitable for interaction in meetings, in-person or via email
• Excellent presentation and communication skills
• Has a deep understanding of coding fundamentals, architecture and design in multiple languages, and technologies
• Knowledge of a variety of the field's concepts, practices, and procedures
• Ability to understand complex algorithms
• Advanced understanding of how a Managed Service Provider (MSP) operates from a business standpoint

Educational/Vocational/Previous Experience Recommendations:

• Bachelor's degree in related field or equivalent business experience
• 8+ years of experience in related field
• 5+ years of managerial experience