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Posted 25 June, 2026

Associate Data & Ops Engineer

ExlService Holdings, Inc.
Pune, Maharashtra, India Full Time
Reference: 218_689623_15861

Job Title: Associate Data & Ops Engineer

Job Summary

We are looking for a motivated and detail-oriented L1 Cloud Engineer with a foundational understanding of cloud technologies and infrastructure. The ideal candidate should have hands-on knowledge of Azure cloud services, virtual machines, and basic infrastructure automation, along with a strong willingness to learn, troubleshoot, and work in a 247 rotational support environment.

Must-Have Skills

  • Good understanding of Cloud fundamentals and infrastructure concepts
  • Hands-on knowledge of Azure Cloud Services, including:
    • Virtual Machines (VMs)
    • Blob Storage
    • Other basic Azure services
  • Working knowledge of SQL
  • Understanding of Virtualization concepts
  • Basic knowledge of Terraform for Infrastructure as Code
  • Familiarity with Linux (preferred)
  • Strong learning ability with curiosity to debug issues and identify root causes

Good-to-Have Skills

  • Experience or exposure to:
    • Terraform
    • Git/GitHub
  • Docker
  • Cloud certifications such as:
    • Microsoft Azure Administrator (AZ-104)
    • Microsoft Azure Fundamental (AZ-900)
    • Terraform Certification

Job Responsibilities

  • Monitor, support, and troubleshoot cloud infrastructure and deployments
  • Diagnose and resolve issues related to:
    • Cloud resources
    • System performance
    • Deployments and configurations
  • Create, update, and maintain technical documentation for infrastructure, processes, and procedures
  • Work independently on business and technical problems to generate meaningful insights
  • Handle ambiguous problem statements and develop structured approaches to resolve them
  • Communicate analysis, findings, and updates effectively with:
    • Clients
    • Leadership
    • Onshore teams
  • Demonstrate strong troubleshooting skills with a "get it done" attitude
  • Participate in 247 rotational shift support

Soft Skills

  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal abilities
  • Good decision-making skills
  • Proactive, self-driven, and adaptable in a fast-paced environment

Must-Have Skills

  • Good understanding of Cloud fundamentals and infrastructure concepts
  • Hands-on knowledge of Azure Cloud Services, including:
    • Virtual Machines (VMs)
    • Blob Storage
    • Other basic Azure services
  • Working knowledge of SQL
  • Understanding of Virtualization concepts
  • Basic knowledge of Terraform for Infrastructure as Code
  • Familiarity with Linux (preferred)
  • Strong learning ability with curiosity to debug issues and identify root causes

Good-to-Have Skills

  • Experience or exposure to:
    • Terraform
    • Git/GitHub
  • Docker
  • Cloud certifications such as:
    • Microsoft Azure Administrator (AZ-104)
    • Microsoft Azure Fundamental (AZ-900)
    • Terraform Certification

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