AI-Native - Product, Marketing, HR, Operations, Sales, Customer Success, Engineering - lead/manager

Show us your personal Claude Max or equivalent account, and this role is for you.

Job Description

We are hiring AI-native builders across every business function — people who have already rewired how they work with AI and can now reshape an entire function around AI-first execution.

This is not a function-specific role.

We care less about your current title than about a single thing: can you take an ambiguous business problem and turn it into shipped output — research, automations, agents, workflows, documents, dashboards — faster and better than a traditional operator, using AI as your primary leverage? You will own real problems in your domain (sales, marketing, ops, design, product, finance, CS, or founder's office), build AI-assisted systems to solve them, and help your function become AI-native. We are building MyOperator as an AI-native organisation from the inside out, and we need builders to do it.

About MyOperator: MyOperator is a Business AI Operator platform that allows businesses, teams, and AI Agents to work in tandem for customer operations, i.e., handle Sales, Support, Escalation, Feedback, and Refund processes. With over 12,000+ businesses using our platform, we are the largest in the space. MyOperator is built for people who want to work on ambitious problems at a meaningful scale. We value ownership, speed, critical thinking, and a bias for building things that create real customer and business outcomes. This is a high-expectation, high-learning environment where people are trusted to think independently, challenge ideas openly, move with urgency, and keep raising the bar as we build for long-term impact.

Key Responsibility Areas

• Take ambiguous problems in your function and independently ship usable output — research, decision docs, SOPs, trackers, decks, or analyses — built with AI as the core tool.
• Design and build AI-assisted workflows and automations for your domain (e.g. lead qualification flows, support macros, GTM research engines, content pipelines, finance reconciliations) using tools like Claude, ChatGPT, Zapier, Make, n8n, or no-code builders.
• Build and iterate on AI agents, prompts, and reusable templates that reduce manual work for your team — and document them so others can adopt them.
• Convert unstructured inputs (calls, chats, emails, tickets, customer feedback) into structured, decision-ready outputs.
• Identify where AI can replace or compress manual processes in your function and drive the adoption of those changes with measurable time/cost/quality gains.
• For senior hires (L4–L5): set the AI-first operating model for a function or charter, and upskill the team to operate that way.

Requirements — Must Have

• A personal Claude Max (or equivalent top-tier) subscription you pay for yourself — the strongest single signal that you operate AI-first by default.
• 5+ years of professional experience in a business function (operations, sales, marketing, design, product, finance, CS, strategy, founder's office, or similar). Senior-IC to function-owner range; mapped to L2–L5 at offer.
• Demonstrable heavy AI usage — either a personal paid frontier-tier AI subscription held for 2+ months (e.g. Claude Max, ChatGPT Pro at the higher tiers) or verifiable near-daily AI usage in your work. You must be able to show your actual chat history, usage, or account.
• At least 2 concrete, inspectable work samples built with AI — an automation, agent, workflow, dashboard, prompt system, research report, or shipped document — that you can walk us through and explain build decisions for.
• Strong written communication and structured thinking — assessed directly from your application answers and work samples.
• Ability to operate cross-functionally and self-direct without detailed instructions for every task.

Requirements — Good to Have

• Experience in SaaS, B2B, startups, or high-growth customer-facing businesses.
• Have led a team, project, function, or transformation initiative (required equivalent for L4–L5 mapping).
• Cross-functional history — solved problems outside your formal job description.

This profile is not for

• People who use AI only for casual rewriting, summarisation, or occasional Q&A and cannot show real built output.
• People who need detailed step-by-step instructions for every task or want to stay inside one narrow function.
• Managers who lead teams but are no longer hands-on builders themselves.

Lastly, do not worry, the company do not bank on your personal account and gives a Cursor account anyway.