Admissions Counselor

Job Title: Admission Counselor / Senior Admission Counselor

(Telecounseling)

Organization: Chandigarh University

Location: Gharuan, Mohali, Punjab

Contact Details

Email: [email protected]

Phone: 7973491419

Key Responsibilities

1. Telecalling & Lead Management

 Make 100+ outbound calls daily to prospective students and parents from assigned databases

 Handle inbound inquiries via phone, WhatsApp, and email professionally

 Conduct cold calling and ensure consistent follow-ups on leads

 Maintain accurate records of interactions, follow-ups, and lead status in CRM systems

 Track daily, weekly, and monthly performance metrics (calls, conversions, enrollments)

 Achieve assigned admission and enrollment targets

2. Admission Counseling

 Counsel students and parents on academic programs, eligibility, admission procedures, fee

structures, scholarships, and important deadlines

 Assess student profiles and recommend suitable courses

 Build trust and maintain long-term relationships with prospects

 Guide applicants throughout the admission process until successful enrollment

 Apply effective counselling and persuasion techniques to convert leads into admissions

Eligibility Criteria

 Bachelor's degree in any discipline

 1–3 years of experience in admission counseling, telecalling, or education sales

 Experience in the Education/EdTech sector preferred Key Skills

 Admission Conversion & Lead Nurturing

 Student Counseling & Relationship Management

 CRM & Lead Management

 Strong Communication & Interpersonal Skills (English proficiency required)

 Objection Handling & Negotiation

 Follow-up & Engagement Techniques

 Basic computer skills (MS Office, CRM tools)

(Vacency for Females only)