Admission Counselor

Job Description – Admission Counselor

Position Title: Admission Counselor

Location: K.R. Mangalam University, Gurugram

Department: Admissions

Experience Required: 2+ Years

Employment Type: Full-Time

About the Role

K.R. Mangalam University is seeking a dynamic and result-oriented Admission Counselor to guide prospective students through the admission process and contribute to achieving enrollment targets. The ideal candidate should possess excellent communication, counseling, and relationship-building skills, with experience in student admissions, educational counseling, or sales.

Key Responsibilities

• Counsel prospective students and parents regarding academic programs, admission procedures, eligibility criteria, and career opportunities.
• Handle inbound and outbound calls, emails, and walk-in inquiries related to admissions.
• Convert inquiries into admissions by providing personalized guidance and follow-up.
• Maintain regular communication with prospective students through calls, emails, WhatsApp, and other communication channels.
• Conduct campus tours and assist candidates during admission events, seminars, and counseling sessions.
• Maintain accurate records of student interactions in the CRM system.
• Coordinate with academic departments and other stakeholders to facilitate the admission process.
• Assist in organizing admission drives, educational fairs, school visits, and promotional activities.
• Achieve individual and team admission targets as assigned by the management.
• Stay updated on university programs, industry trends, and competitor offerings.

Required Qualifications

• Bachelor's degree in any discipline (Master's degree preferred).
• Minimum 2 years of experience in Admissions, Student Counseling, Educational Sales, Academic Counseling, or a similar role.
• Excellent verbal and written communication skills.
• Strong interpersonal and convincing abilities.
• Proficiency in MS Office and CRM software.
• Ability to work in a target-driven environment.
• Strong organizational and time-management skills.