Instructional Designer

About Us

Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of employers and their employees. With our award-winning training and endless opportunities for growth and development, you can build a lifelong career with us. We pride ourselves on fostering an inclusive and innovative culture. Our leaders are here to support your career journey; they and our dedicated employees embody the values that drive us to support each other, our clients, and our communities. Join us to pursue your passion and unleash your potential.

Overview

The Instructional Designer focuses on developing learning content based on pre-established storyboards provided by the Learning Architect (LA) in collaboration with subject matter experts (SMEs). This role involves the technical creation of e-learning modules, multimedia content, and other digital training materials. This project-based role strongly focuses on executing the instructional design plan for each project and delivering high-quality learning solutions.

Responsibilities

Use authoring tools (e.g., Articulate Storyline, Rise, PowerPoint) to develop the course as per the storyboard provided by the LA.

Produce multimedia assets, such as videos and basic simulations, that are beyond the capabilities of standard authoring tools.

Implement and integrate interactive elements, such as quizzes and branching scenarios, ensuring they function as intended and align with learning objectives.

Work closely with SMEs to refine content and ensure accuracy during the development phase.

Package the course for LMS deployment, ensuring it meets technical specifications (e.g. SCORM compliance).

Conduct preliminary testing to ensure the course operates smoothly and all elements work as expected before the final Quality Assurance (QA) review process.

Qualifications

• Bachelor's Degree in Instructional Design, Educational Technology, or a related field is preferred but not required. - Preferred
• 3 years of experience in Developing e-learning or digital content using instructional design principles and learning materials, programs, and curricula for in-classroom and virtual audiences.
• 3 years of experience in Creating content and design materials within a multi-segmented organization focused on contact center, sales, and service channels or international scale.

Live the Paychex Values

Act with uncompromising integrity.

Provide outstanding service and build trusted relationships.

Drive innovation in our products and services and continually improve our processes.

Work in partnership and support each other.

Be personally accountable and deliver on commitments.

Treat each other with respect and dignity.

Not sure if you meet every requirement?

At Paychex, we know that great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us. Paychex is an equal opportunity employer. We are committed to fostering a respectful and inclusive workplace where all individuals are treated fairly and evaluated based on their qualifications, experience, and merit. We comply with all applicable federal, state, and local laws prohibiting discrimination in employment.Employment Type: FULL_TIME