SO_IT_DevOps_Platform_Operations_SME

Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 28,200+ associates, it's the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.

• Configure Linux-based applications, build Docker containers, and manage Kubernetes cluster configurations

• Perform application deployments, configurations, and version upgrades/patching using GitOps practices

• Work with monitoring, logging, alerting, and orchestration platforms for Docker applications running on Kubernetes

• Perform basic network troubleshooting, including subnet, DNS, and FQDN issues within Kubernetes clusters

• Provide L1/L2 support based on issue priority to meet client SLAs

• Handle user service requests and create service tickets where required

• Understand and resolve user queries received through multiple channels such as Communicator and email

• Collaborate on troubleshooting Manufacturing IT application and infrastructure-related incidents

• Ensure high-quality service delivery in line with defined service levels and KPIs

Mandatory Skills

• Linux and Windows system administration & troubleshooting skills, including strong knowledge of how the various components work (kernel, CPU, memory, disk, network)

• Experience in Containerization & Orchestration (Docker/ Kubernetes/ Rancher)

• Experience in building, updating and managing Docker Images

• Experience with Helm Charts and GitOps tool (ArgoCD)

• Basic network knowledge to understand subnet, DNS & FQDN

• Knowledge of IP networking, Kubernetes cluster networking, ingress, load balancing.

• Strong understanding of CI/CD Pipelines in a globally distributed environment using Git, Jenkins, Docker registry, GitHub Action & Artifactory etc.

• ITIL Service Management Framework (Incident, Change, Problem Management)

Educational qualification:

B.E/B. Tech /M. Tech /MCA

Experience:

4-8 Years

Professional Attributes

• Strong communication and presentation skills

• Possess Collaboration and Team Mindset

• Demonstrate Ownership and Accountability for the tasks

• Good problem solving and Analytical thinking

• Application and infrastructure Monitoring tools (ICINGA / ELK / AppDynamics)

• Database Knowledge (Oracle / MySQL / Mongo)

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