Cisco Voice Network Engineer Walk in Drive @ Bangalore Location

Cisco Voice Network Engineer Walk in Drive @ Bangalore Location

Cisco Voice Network Engineer

Location: Bangalore

Address: TCS, L center, Unit 6, No. 78, 79 & 83, L-Center, PIP Industrial Area, Whitefield, Bengaluru, Karnataka Key (Landmarks: It is situated right next to Vydehi Hospital)

Experience: 8 years to 12 years

Interview Mode: Walk In Drive

Interview Date: 27th June 2025 (Saturday)

Interview Time: 10: 00 AM to 2: 00 PM

Must-Have:

• Day to day support of customer cisco collaboration infrastructure

• Design, implement and support contact center infrastructure in a primarily Cisco environment- Dial plans, PBX, gateways, Cisco communication manager, Cisco Cube, and Cisco integrated systems and software.

• Ability to perform moves, adds, and changes via Call Manager and Unity Connection

• Demonstrated experience troubleshooting telco related issues

• Troubleshoot technical issues and provide appropriate resolutions in alignment with contracted Service Level Agreements

• Support, monitor, maintain Cisco UC infrastructure

• Working knowledge of Basic Cisco IP networking and QOS as it applies to voice and contact center applications.

• Proactively identify and resolve issues within the voice and Telecom environment.

• Participate in on-call rotation.

• Provide technical thought leadership while interacting closely with clients.

• Perform analysis, diagnosis of existing client voice, video and data network issues.

• Discover and document client infrastructures.

Good-to-Have

• Good communication.

• Ability to interact and co-ordinate with multiple stakeholders.

• Analytical and problem-solving skills

• Knowledge of solution delivery lifecycle

• Effective Client Communication

• Stakeholder management

• Cisco Emergency Responder (CER) & Cisco Unified Contact Center Express (UCCX) experience.

• Experience with Microsoft Lync/Skype/Teams (is an added advantage)

15 years of Continuous Education.