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Posted 28 June, 2026

Customer Success Associate (1-2 Years Experience)

Wyzard.ai
Gurugram, HR, IN Full Time
Reference: c6d8cf37b9900eb0

Job Description

About the Role\n\nAt Wyzard.ai, we are building The Signal-to-Revenue AI — helping B2B companies capture buyer intent signals and turn them into revenue through AI-powered engagement across email, LinkedIn, chat and voice\n\n.\nWe are looking for a Customer Success Associate to support customers running AI-driven ABM campaigns on Wyzard’s platform. This role is ideal for someone who enjoys working with customers, solving problems, staying organized, and learning how modern AI SaaS companies scale customer succes\n\ns.\n&A1; Immediate Joiners or Candidates with Notice Period up to 15 Days Prefer\n\nred\nWhat You’l\n\nl Do\nSupport customer onboarding and account\nsetupMonitor customer health, engagement, and campaign act\nivityHandle customer communication over email and\nSlackCoordinate with Product, Engineering, and Operations teams on customer i\nssuesHelp create customer reports and campaign performance summ\nariesMaintain CRM updates, account notes, and action\nitemsSupport Senior CSMs during reviews, renewals, and ongoing account manag\n\nement\nWhat We’re Looki\n\nng For\n1–2 years of experience in Customer Success, Account Management, or SaaS suppor\nt rolesStrong written and verbal communication\nskillsGood organizational skills and attention to\ndetailComfort working with data, dashboards, and reportin\ng toolsCustomer-first mindset with strong ow\nnershipInterest in AI, SaaS, B2B marketing, or outbound wo\nrkflowsFamiliarity with HubSpot, Salesforce, Slack, or project management tools is\n\na plus\nWhy Joi\n\nn Wyzard\nWork directly with fast-growing AI and B2B\nGTM teamsLearn modern Customer Success in an AI-nativ\ne startupHigh ownership, fast learning and strong career growth oppo\nrtunitiesExposure to AI agents, ABM campaigns and real revenue o\n\nperations

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