Posted 28 June, 2026
ServiceNow Administrator
APN Consulting
Chennai,India
Full Time
Reference: 365_463572_26-06425
APN Consulting, Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data, and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us.
Job Title: ServiceNow Administrator
Experience: 4+
Location: Chennai
Skills Required
· Basic understanding of the ServiceNow platform and its core functionality.
· Working knowledge of the ITSM module (Incident, Request, Change, and Problem Management).
· Experience with user and group administration, including role assignment and access management
· Ability to perform basic form and field configurations.
· Understanding of UI Policies and Data Policies.
· Experience with data management activities such as data uploads and updates.
· Basic knowledge of Update Sets, including creation, usage, and promotion.
· Good troubleshooting skills for resolving basic platform and configuration issues.
· Ability to follow documented procedures and work under guidance from senior administrators.
· Good communication and solutioning skills.
Key Responsibilities
· Provide day-to-day administration and support for the ServiceNow platform.
· Handle service requests and incidents related to access issues, catalog errors, and basic configuration problems.
· Support end users by troubleshooting and resolving platform-related issues in a timely manner.
· Perform minor configurations such as adding or updating form fields, adjusting form layouts, and managing basic UI changes.
· Assist with data management activities, including data uploads, updates, and fixing minor data issues.
· Ensure adherence to ServiceNow best practices and governance standards while supporting routine administrative tasks.
· Collaborate closely with senior administrators and follow documented processes for implementing approved changes.
We are committed to fostering a diverse, inclusive, and equitable workplace where individuals from all backgrounds feel valued and empowered to contribute their unique perspectives. We strongly encourage applications from candidates of all genders, races, ethnicities, abilities, and experiences to join our team and help us build a culture of belonging.
Job Title: ServiceNow Administrator
Experience: 4+
Location: Chennai
Skills Required
· Basic understanding of the ServiceNow platform and its core functionality.
· Working knowledge of the ITSM module (Incident, Request, Change, and Problem Management).
· Experience with user and group administration, including role assignment and access management
· Ability to perform basic form and field configurations.
· Understanding of UI Policies and Data Policies.
· Experience with data management activities such as data uploads and updates.
· Basic knowledge of Update Sets, including creation, usage, and promotion.
· Good troubleshooting skills for resolving basic platform and configuration issues.
· Ability to follow documented procedures and work under guidance from senior administrators.
· Good communication and solutioning skills.
Key Responsibilities
· Provide day-to-day administration and support for the ServiceNow platform.
· Handle service requests and incidents related to access issues, catalog errors, and basic configuration problems.
· Support end users by troubleshooting and resolving platform-related issues in a timely manner.
· Perform minor configurations such as adding or updating form fields, adjusting form layouts, and managing basic UI changes.
· Assist with data management activities, including data uploads, updates, and fixing minor data issues.
· Ensure adherence to ServiceNow best practices and governance standards while supporting routine administrative tasks.
· Collaborate closely with senior administrators and follow documented processes for implementing approved changes.
We are committed to fostering a diverse, inclusive, and equitable workplace where individuals from all backgrounds feel valued and empowered to contribute their unique perspectives. We strongly encourage applications from candidates of all genders, races, ethnicities, abilities, and experiences to join our team and help us build a culture of belonging.
