Posted 29 June, 2026
Desktop Support Engineer L1
VARITE INDIA PRIVATE LIMITED
Mumbai, Maharashtra, IN
Full Time
Reference: 26-36014-2522-2
Company Name: VARITE India Private Limited
About The Client:
An Indian multinational information technology (IT) consulting company headquartered in Noida, The company has offices in 52 countries and over 225,944 employees. The Client is a global IT services and consulting company that offers a wide range of services and products across various industries like IT Infrastructure Services, Cybersecurity Services, Cloud Services, Big Data and Analytics, Internet of Things (IoT) Solutions, Semiconductor Services and Enterprise Software Products.
About The Job:
Required Skills
How to Apply: Interested candidates are encouraged to respond/submit their updated resumes, and for additional job opportunities, please visit Jobs In India – VARITE.
Unlock Rewards: Refer Candidates and Earn.
If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE.
Experience Level Bonus Referral:
About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.
Equal Opportunity Employer:
VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.
About The Client:
An Indian multinational information technology (IT) consulting company headquartered in Noida, The company has offices in 52 countries and over 225,944 employees. The Client is a global IT services and consulting company that offers a wide range of services and products across various industries like IT Infrastructure Services, Cybersecurity Services, Cloud Services, Big Data and Analytics, Internet of Things (IoT) Solutions, Semiconductor Services and Enterprise Software Products.
About The Job:
- We are looking for a Desktop Support Engineer (L1) to provide first-level technical support to end users, ensuring timely resolution of hardware, software, desktop, and mobile-related issues while maintaining high service quality and SLA compliance.
- Provide L1 support for desktops, laptops, printers, peripherals, and mobile devices
- Handle incidents and service requests related to hardware, OS, applications, email, internet, and business tools
- Perform troubleshooting to fix the issues (using SOPs and step-by-step diagnostics)
- Install, configure, and provision laptops, desktops, mobile devices, and BYOD
- Support OS and application installation on new and replacement systems
- Log, track, and update tickets accurately in the ticketing system
- Escalate unresolved issues to L2/L3 teams with proper documentation
- Deliver priority support for VIP users
- Assist with Windows client patching and basic application support
- Maintain IT asset records in CMDB / SharePoint and support IMAC activities
- Replace faulty Laptop hardware components and support asset audits
Required Skills
- Strong knowledge of Windows OS, desktop/laptop hardware, and peripherals
- Experience with mobile device and BYOD support
- Basic understanding of networking, email systems, and enterprise applications
- Familiarity with ITSM tools, ticketing systems, and ITIL processes
- Good communication, customer-handling, and documentation skills
- 2–3 years of experience in Desktop / End User Support (L1)
- Diploma or Bachelor’s degree in IT, Computer Science, or related field (preferred)
How to Apply: Interested candidates are encouraged to respond/submit their updated resumes, and for additional job opportunities, please visit Jobs In India – VARITE.
Unlock Rewards: Refer Candidates and Earn.
If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE.
Experience Level Bonus Referral:
| 0-2 years | INR 5,000 |
| 2-6 years | INR 7,500 |
| 6+ years | INR 10,000 |
About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.
Equal Opportunity Employer:
VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.
