Admissions Counselor

Job Title: Admission Counselor / Senior Admission Counselor\n(Telecounseling)\nOrganization: Chandigarh University\nLocation: Gharuan, Mohali, Punjab\nContact Details\nEmail: [email protected]\n\nKey Responsibilities\n1. Telecalling & Lead Management\n Make 100+ outbound calls daily to prospective students and parents from assigned databases\n Handle inbound inquiries via phone, WhatsApp, and email professionally\n Conduct cold calling and ensure consistent follow-ups on leads\n Maintain accurate records of interactions, follow-ups, and lead status in CRM systems\n Track daily, weekly, and monthly performance metrics (calls, conversions, enrollments)\n Achieve assigned admission and enrollment targets\n2. Admission Counseling\n Counsel students and parents on academic programs, eligibility, admission procedures, fee\nstructures, scholarships, and important deadlines\n Assess student profiles and recommend suitable courses\n Build trust and maintain long-term relationships with prospects\n Guide applicants throughout the admission process until successful enrollment\n Apply effective counselling and persuasion techniques to convert leads into admissions\n\nEligibility Criteria\n Bachelor’s degree in any discipline\n 1–3 years of experience in admission counseling, telecalling, or education sales\n Experience in the Education/EdTech sector preferred Key Skills\n Admission Conversion & Lead Nurturing\n Student Counseling & Relationship Management\n CRM & Lead Management\n Strong Communication & Interpersonal Skills (English proficiency required)\n Objection Handling & Negotiation\n Follow-up & Engagement Techniques\n Basic computer skills (MS Office, CRM tools)\n\n(Vacency for Females only)