Customer Success Intern (Enterprise Software) - Global AI-Native Tech Talent Venture

The founding and advisory team brings experience from IBM, Accenture, PwC, Deloitte, Trilogy, and ESW Capital.\n\nOur leadership team includes alumni from The Wharton School, London Business School, IIT Delhi, IIIT Hyderabad, and BITS Pilani, bringing together expertise across technology, business strategy, talent intelligence, and global operations.\n\nKey Responsibilities\n\n• Support client engagements throughout the talent acquisition and delivery lifecycle\n\n• Build and maintain strong relationships with customers, hiring managers, and key stakeholders\n\n• Coordinate hiring requirements, candidate submissions, interviews, feedback, and delivery milestones\n\n• Collaborate with Talent Operations, Recruiters, and Leadership teams to ensure timely and high-quality delivery\n\n• Drive proactive client communication to ensure visibility, responsiveness, and a positive customer experience\n\n• Track customer requirements, hiring pipelines, interview schedules, and engagement activities\n\n• Monitor account health, customer satisfaction, and engagement levels\n\n• Identify opportunities for repeat business, account expansion, and deeper client engagement\n\n• Maintain accurate customer information and activities within CRM and internal systems\n\n• Prepare account updates, customer reports, and business insights for internal reviews\n\n• Support customer onboarding, relationship development, and long-term account growth initiatives\n\n• Contribute to improving customer success processes, workflows, and service delivery standards\n\nCandidate Profile\n\nWe are looking for individuals who:\n\n• Are final-year students, recent graduates, or early-career professionals\n\n• Have strong spoken and written English communication skills\n\n• Are comfortable interacting with customers, prospects, and business stakeholders\n\n• Are naturally relationship-oriented and customer-focused\n\n• Are highly organized and capable of managing multiple priorities simultaneously\n\n• Have strong problem-solving and coordination skills\n\n• Are interested in Customer Success, Account Management, Client Services, Business Development, Revenue Operations, or Growth careers\n\n• Are comfortable working with CRM systems, dashboards, and business metrics\n\nPrevious experience in customer success, recruitment, account management, sales, operations, consulting, campus leadership, or startup environments is valuable but not mandatory.\n\nWhat You'll Gain\n\n• Hands-on experience working with global customers and hiring managers\n\n• Exposure to customer success, account management, client engagement, and business growth initiatives\n\n• Opportunity to collaborate directly with founders and senior leadership\n\n• Experience using CRM systems, customer success processes, and operational workflows\n\n• Exposure to enterprise technology, AI, Talent Intelligence, consulting, and startup ecosystems\n\n• Opportunity to develop communication, relationship management, problem-solving, and commercial skills\n\n• A fast-paced learning environment with meaningful ownership and responsibility\n\n• Potential consideration for future full-time opportunities based on performance\n\nCompensation & Benefits\n\n• Fixed Monthly stipend\n\n• Performance-based incentives\n\n• Opportunity to earn additional incentives based on performance and business outcomes\n\n• Mentorship from experienced business and technology leaders\n\n• Significant learning and career development opportunities\n\n• Exposure to global customers, markets, and growth initiatives\n\nIf you are passionate about customer relationships, business growth, problem-solving, and creating exceptional customer experiences, we would love to hear from you.\n\nApplication ProcessPlease send your CV to [email protected] along with a brief note covering:• Why you are interested in Customer Success and Client Growth• Your understanding of a customer-centric, high-ownership environment• Why you would be a strong fit for this roleApplications without this note will not be considered.We are looking for highly motivated individuals who want to build meaningful careers while helping scale the future of global technology talent and customer success.