Posted 30 June, 2026
SME - Data Loss Prevention,Palo Alto Firewalls
VARITE INDIA PRIVATE LIMITED
Pan India, Karnataka, IN
Full Time
Reference: 26-36067-2522-2
Company Name: VARITE India Private Limited
About The Client:
An Indian multinational information technology (IT) consulting company headquartered in Noida, The company has offices in 52 countries and over 225,944 employees. The Client is a global IT services and consulting company that offers a wide range of services and products across various industries like IT Infrastructure Services, Cybersecurity Services, Cloud Services, Big Data and Analytics, Internet of Things (IoT) Solutions, Semiconductor Services and Enterprise Software Products.
About The Job:
How to Apply: Interested candidates are encouraged to respond/submit their updated resumes, and for additional job opportunities, please visit Jobs In India – VARITE.
Unlock Rewards: Refer Candidates and Earn.
If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE.
Experience Level Bonus Referral:
About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.
Equal Opportunity Employer:
VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.
About The Client:
An Indian multinational information technology (IT) consulting company headquartered in Noida, The company has offices in 52 countries and over 225,944 employees. The Client is a global IT services and consulting company that offers a wide range of services and products across various industries like IT Infrastructure Services, Cybersecurity Services, Cloud Services, Big Data and Analytics, Internet of Things (IoT) Solutions, Semiconductor Services and Enterprise Software Products.
About The Job:
- The Subject Matter Expert (Support & Ops) plays a critical role in ensuring the timely resolution of escalations and incidents, maintaining adherence to SLA standards and quality norms.
- This position is essential for enhancing customer satisfaction through effective communication and mentorship, while also driving operational excellence within the support team.
- Ensure Timely Resolution And Quality Compliance Of Escalated Incidents Through Efficient Analysis Using Zscaler And Palo Alto Technologies, Adhering To Agreed Slas.
- Mentor Team Members And Administrators On Best Practices For Zscaler Dlp And Casb Implementations, While Preparing And Maintaining Standard Operating Procedures (Sops) And Documentation For Knowledge Sharing.
- Validate Change Order Implementation Plans And Human Error Compliance, Actively Participating In Capacity Planning Discussions To Optimize Resource Allocation.
- Facilitate Positive Customer Feedback And Satisfaction By Participating In Customer Meetings, Leveraging Zscaler Sse Insights To Address And Resolve Customer Issues Effectively.
- Conduct Thorough Analyses, Including Root Cause And Trend Analysis, Utilizing Data From Zscaler And Palo Alto Systems, And Prepare Comprehensive Reports For Presentation To Key Business Stakeholders
- Exp: 9-12 years
- In-Depth Knowledge Of Zscaler, Palo Alto, Zscaler Dlp, Casb, And Zscaler Sse.1
- Strong Analytical Skills For Incident Resolution And Performance Analysis.
- Excellent Communication And Presentation Skills For Stakeholder Engagement.
- Proficiency In Mentoring And Training Team Members.
How to Apply: Interested candidates are encouraged to respond/submit their updated resumes, and for additional job opportunities, please visit Jobs In India – VARITE.
Unlock Rewards: Refer Candidates and Earn.
If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE.
Experience Level Bonus Referral:
| 0-2 years | INR 5,000 |
| 2-6 years | INR 7,500 |
| 6+ years | INR 10,000 |
About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.
Equal Opportunity Employer:
VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.
