Creative Design and Media Manager

Role

We are looking for a Creative Design and Media Manager to join our team. This is a Remote role, reporting to the Manager, Creative Production in the Marketing Creative department. This team is responsible for the expression of the Zscaler brand in every aspect of the human experience. The right candidate possesses high-level conceptual skills with identity systems, experience developing conceptual ads across various media and mediums, and strong typographic and layout skills. Operating with strict attention to detail and excellent analytical capabilities, you will discover graphic solutions while ensuring guidelines and quality standards are met across a wide breadth of projects, ranging across advertising, web, digital, data visualization, print, social, video, keynotes, and events.

What you'll do (Role Expectations)

• Design and produce high-fidelity collateral and creatives across print, digital, web, and multimedia, including ads, comps, concept executions, and presentations
• Prep supplied artwork for production by creating export-ready delivery packages and troubleshooting or resolving artwork issues throughout production
• Curate on-brand, high-quality stock photography and perform retouching and manipulation to ensure polished, effective creative assets
• Build new and refine existing graphics using Adobe Creative Suite, including Illustrator, Photoshop, and InDesign, to meet required specifications
• Collaborate with Creative and Art Directors, writers, designers, developers, and production teams while communicating design rationale to stakeholders and aligning work to brand systems and business goals

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback-knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We're Looking for (Minimum Qualifications)

• Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain
• 7+ years in a creative agency, studio, or in-house team, with a strong portfolio demonstrating concept development, typography, layout, and web/digital design fundamentals
• Proven ability to create and maintain production files across print and digital, including layout/typesetting, photo selection/editing, print production, QA, and troubleshooting design/application issues
• Advanced skills in Adobe Creative Suite, solid working proficiency with MS Office/Google Slides, and experience building PowerPoint decks with knowledge of web and social media standards
• Self-starter who thrives in fast-paced environments, influences design decisions, seeks and applies feedback, and demonstrates strong attention to detail, organization, and time management

What Will Make You Stand Out (Preferred Qualifications)

• Experience leveraging generative AI workflows and design tools to accelerate conceptual prototyping, asset creation, and creative ideation efficiency
• BFA, BS, or MFA in Graphic Design or an equivalent field
• Advanced technical proficiency with Figma, illustration, motion graphics, or animation

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