Audiologist
Job Description
Telehealth Audiologist — Remote | USA Shift BuyHearingAid.com Remote (Work from Home) | USA Business Hours | Full-Time / Part-Time
About BuyHearingAid.com
BuyHearingAid.com is a fast-growing Direct-to-Consumer (D2C) online hearing aid store serving customers across the United States. We carry the world's top brands — Phonak, Oticon, Signia, Widex, and Starkey — and are on a mission to make premium hearing care accessible and affordable for every American.
As we scale our telehealth operations, we are looking for a passionate, experienced Audiologist to join our remote team.
Role Overview
As a Telehealth Audiologist at BuyHearingAid.com, you will be the expert voice our customers trust. You will conduct remote hearing aid fittings, tune-ups, and adjustments, guide customers through their hearing journey, and ensure every patient achieves the best possible outcome with their device.
Key Responsibilities
- Conduct remote hearing aid tune-ups, fine-tuning, and programming adjustments via telehealth platforms
- Provide expert customer consultations on hearing aid selection, usage, and maintenance
- Guide new customers through onboarding and first-fit experience
- Troubleshoot issues across brands: Phonak, Oticon, Signia, Widex & Starkey
- Follow up with patients post-fitting to ensure satisfaction and optimal performance
- Maintain accurate patient records and document all consultations
- Coordinate with the sales and support team for a seamless customer experience
- Stay updated on the latest hearing aid technology and fitting best practices
'05; Requirements
- Doctor of Audiology (Au.D.) degree or equivalent qualification
- Minimum 2+ years of clinical experience in hearing aid fittings and adjustments
- Hands-on experience with Phonak, Oticon, Signia, Widex, and/or Starkey
- Proficiency with Remote Fine Tuning (RFT) and manufacturer fitting software (Target, Genie, Connexx, etc.)
- Excellent communication skills — confident, clear, and empathetic with patients
- Comfortable working independently in a remote telehealth environment
- Availability to work during US business hours (EST / CST / PST)
⭐ Nice to Have
- Experience in a D2C, e-commerce, or telehealth audiology setting
- Familiarity with CRM tools or patient management software
- Strong sales consultation ability — able to guide customers toward the right product
- Experience conducting online video consultations (Zoom, Teams, etc.)
What We Offer
- 100% remote — work from anywhere
- Competitive compensation (salary + performance incentives)
- Full-time and part-time options considered
- Opportunity to be an early key hire in a growing telehealth brand
- Work directly with the founding team and make a real impact
- Access to the latest hearing aid technology and manufacturer training
How to Apply
Interested? Send your resume and a short intro about yourself to:
- We'd love to hear from you!
