Instructional Designer

General Summary

About the Center for Creative Leadership (CCL) - With over 50 years of experience, CCL is a world-renowned, US-based provider of leadership research, coaching, and consulting. We are dedicated to advancing understanding, practice, and development of leadership for the benefit of society worldwide. In India has a Global Capability Centre, a team which hosts global talent for teams across our orgs and locations. India HQ for CCL is located in Delhi NCR (Gurgaon).

The Role

We are seeking a skilled learning experience designer who excels at bringing learning experiences to life. This role is ideal for someone with deep expertise in instructional design who enjoys hands-on execution, content development, and collaboration.

The ideal candidate brings deep expertise in instructional design, excellent writing skills, and a strong track record of designing engaging, evidence-based learning experiences across in-person, live online, and digital modalities. They will collaborate closely with subject matter experts (SMEs) and cross-functional teams to clarify objectives and deliver scalable learning solutions that drive measurable behavior change for a diverse global audience. As a member of the Design Center of Excellence in CCL’s Product Development team, they will also experiment with innovative approaches and champion effective design practices.

Key Responsibilities

1. Learning Experience Design and Content Development

• Design engaging, human-centered, and accessible in-person and live online learning experiences that facilitate social and experiential learning.
• Storyboard and develop asynchronous digital learning assets, including video scripts, quizzes, microlearning assets, activities, and supporting materials.
• Integrate various modalities (e.g., in-person, live online, asynchronous digital) into cohesive blended learning journeys.
• Facilitate design conversations with stakeholders to clarify goals, refine content, and ensure alignment with business and learner needs.
• Develop clear, actionable learning objectives that connect directly to client challenges and desired business outcomes.
• Review videos, digital learning content, and print materials to ensure accuracy, consistency, and adherence to established standards.
• Manage multiple instructional design projects simultaneously, ensuring projects are completed on time and within scope.

1. Innovation and Learning Technology

• Continuously evaluate and apply emerging tools, technologies, and approaches (including AI-assisted content development) to enhance the quality and scalability of CCL’s learning experiences and design processes.
• Leverage learning data and analytics (where available) to inform design decisions and improve outcomes.
• Provide feedback and feature recommendations to product managers for CCL learning technologies.
• Contribute to evolving design standards, best practices, and innovation within the Design COE.

Specific Knowledge, Skills, and Abilities Required

• Deep knowledge of adult learning theories and instructional design models, with the ability to apply them in complex, real-world contexts.
• Demonstrated ability to design across modalities (in-person, live online, asynchronous digital, blended learning).
• Strong writing skills, including the ability to develop clear, engaging instructional content and video scripts.
• Ability to convey complex ideas concisely and clearly across multiple formats.
• Experience developing digital learning experiences using tools such as Articulate Storyline (or similar).
• Experience applying accessibility standards (e.g., WCAG) and inclusive learning practices.
• Thoughtful use of AI tools to enhance both quality and efficiency
• Comfort working in ambiguous, matrixed work environments.
• Demonstrated ability to manage multiple priorities and deliver high-quality work under deadlines.
• Sound decision-making skills when applying design standards in novel or complex situations.

Preferred

• Video editing experience using Adobe Premiere Pro or similar

Education & Experience

• Bachelor’s degree required with a master’s degree or certificate in Leadership, Education, Learning Technology, Instructional Design, or a related field preferred.
• 5+ years of experience in the design field such as learning experience designer, e-learning designer, instructional designer, or related professional role.
• Instructional design certifications such as 4MAT, ATD, etc. are a plus.

Benefits

• Employer-paid insurance
• Flexi Benefit
• Paid time off and paid holidays