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Posted 03 July, 2026

Business Manager

Crescendo Global
Ludhiana, PB, IN Full Time
Reference: eae1fafc8fd4cd81

Job Description

Key Responsibilities:

Leadership:

  • Lead and manage a team of 25 to 40 (Team Leads, Sr. Consultants, Consultants and Jr. candidates), ensuring high performance and exceptional client satisfaction.
  • Provide strategic guidance and uphold professionalism by adhering to SOPs, KRAs, and KPIs.
  • Foster the growth and development of team members through mentorship and training.
  • Conduct weekly, monthly, quarterly, half-yearly, and annual reviews.

P&L Management:

  • Drive revenue generation for the team and take accountability for achieving monthly and quarterly revenue targets.
  • Monitor financial performance and identify opportunities for improvement.

Client Engagement:

  • Acquire, cultivate, and maintain robust relationships with clients, understanding their unique needs and challenges.
  • Collaborate with clients to develop tailored solutions that meet their recruitment objectives.

Project Management:

  • Oversee the planning, execution, and delivery of recruitment projects, ensuring they are completed on time, within scope, and exceed client expectations.
  • Implement best practices for project management within the team.

Strategic Planning:

  • Collaborate with decision-makers to develop and implement strategic plans for the delivery team.
  • Contribute innovative solutions to address client challenges and improve service delivery.
  • Conduct market analysis to identify growth opportunities and optimize costs.
  • Engage in marketing and branding activities.
  • Be a problem solver with a "Swiss Army knife approach," data-driven, and highly intuitive.

Candidate must have:

  • MBA in Marketing or General Management(Advantage).

We are open to considering candidates with diverse experiences and backgrounds; however, the candidate must fulfill the below criteria:

  • Minimum of 10 plus years of experience in handling a large team and achieving excellent results in leadership hiring, executive search, or consulting.
  • Building relationships with clients & internal decision maker
  • Preferably from a core Sale domain, Leadership Hiring, Executive Search, or Consulting firm.
  • Excellent communication/presentation skills.
  • Open to visiting clients on a weekly/monthly basis in person within the region.

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