Database Reliability Engineer

Database Realiability Engineer

As a Database Reliability Engineer within our Operations Engineering Center, you'll ensure the reliability, performance, and scalability of Billtrust's mission-critical database infrastructure. You'll work with MySQL SQL Server, MongoDB, and modern cloud-native databases (Aurora, Cloud SQL), supporting solutions that support billions of transactions annually.

You'll drive automation through infrastructure-as-code, develop AI-powered database health monitoring systems, and implement intelligent backup and disaster recovery strategies. Your expertise will enable Billtrust GCC to deliver world-class database reliability while pioneering autonomous database management through agentic technologies.

Key Responsibilities

• Design, implement, and maintain high-availability and disaster recovery architectures for MySQL, SQL Server, and MongoDB databases
• Develop and execute database performance tuning strategies, query optimization, and workload analysis
• Implement infrastructure-as-code for database provisioning using Terraform and Ansible
• Engineer autonomous database health monitoring agents and agentic backup validation systems
• Establish backup, restore, and recovery automation using cloud-native tools
• Create and maintain operational runbooks for database failover, capacity planning, and incident response
• Implement database-as-code practices and schema migration automation
• Monitor and optimize database metrics using AI Ops and Datadog dashboards
• Collaborate with application teams on database design, indexing strategies, and performance requirements
• Work with the US database engineering team to support & implement roadmap

Required Qualification

Experience & Technical Background

• 5+ years of hands-on experience as a Database Administrator or Database Reliability Engineer
• Expert-level proficiency with MySQL, SQL Server, or MongoDB (at least one to expert level)
• Strong experience with cloud-native databases (Amazon Aurora, AWS RDS, MongoDB Atlas)
• Demonstrated expertise in backup, restore, disaster recovery, and high-availability architectures
• Strong background in infrastructure-as-code using Terraform, CloudFormation, or Ansible
• Experience with monitoring platforms (Datadog, Grafana, Prometheus) and observability practices
• Proficiency with Linux/Unix and shell scripting for automation
• Hands-on experience with cloud platforms (AWS, Azure, or GCP)
• Proficiency using Claude Code, Github Copilot or similar AI coding assistance

Soft Skills & Attributes

• Strong problem-solving skills with methodical approach to troubleshooting complex database issues
• Excellent communication skills to collaborate across teams and explain technical concepts
• Proactive mindset focused on automation and toil reduction
• Detail-oriented with strong focus on reliability and data integrity
• Commitment to continuous learning and staying current with database technologies