WEB CONTENT MANAGEMENT

Qualifications

Required Skills and Experience

• Overall 10+ years of experience in IT / Technology / Hi Tech consulting background and program management experience.
• Very good understanding in Order to Cash, Hire to Retire & Customer Support program metrics and Have previous work experience on ERPs.
• Exhibits leadership and helps build high-performing teams.
• Facilitates daily scrum meetings and monitors progress against sprint commitments
• Actively participates in sprint planning and gains commitment of work from the team based on team capacity.
• Coordinates with members within the team and across teams during grooming sessions.
• Coaches and guides the team based on team member's maturity and ensure understanding and adherence to processes.
• Collaborates, communicates dependencies, and builds relationships with other Scrum Masters and Product Owners.
• Ensures that releases are being deployed on schedule and tracked in both Jira & Confluence.
• Facilitates in removal of impediments helping team members work on deliverables throughout the process with minimal interruptions.
• Implement changes to improve efficiency and increase productivity, adjust as needed and incorporate feedback from the team.
• Reports the progress & calls out in case of any help needed for different deliverables.
• Self-starter, motivated, well-organized.
• Good listener, Willing to learn new things and thrive in a fast paced team environment.

At Zensar, we're "experience-led everything". We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus.

Part of the $4.8 billion RPG Group, we're a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.

We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.

Mandatory Skills:

• Program Management & Agile/Scrum Methodologies
• Sprint Planning & Delivery Management
• ERP Processes (O2C, H2R, Customer Support)
• Jira & Confluence
• Release & Dependency Management
• Web/Digital Marketing Systems
• Adobe Experience Manager (AEM) / Marketo (Preferred)

Skills:

• Experience in a deadline-driven, fast-paced environment.
• Must-have: Familiarity with web marketing tools like Adobe Experience Manager and Marketo and marketing automation software, or a background in web or digital marketing systems.

Educational Qualifications

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or related fields.