Receptionist

Company Description Inbox Matters Digital is a programmatic advertising and digital marketing company that helps clients achieve diverse organizational goals. The team delivers end-to-end solutions across online advertising channels, including website traffic campaigns, ad-agency services, live streaming, and content marketing. Inbox Matters Digital also offers targeted email and SMS marketing to help clients reach and engage their audiences effectively. Applicants can expect to work in a dynamic environment focused on data-driven strategies, client satisfaction, and continuous innovation in digital outreach.
Role Description The Receptionist role at Inbox Matters Digital is a full-time, on-site position based in Faridabad. The Receptionist will manage the front desk, greet visitors, and ensure a professional and welcoming environment. Daily responsibilities include answering and directing phone calls, handling inquiries, managing appointments, and coordinating incoming and outgoing mail. The role also involves basic clerical tasks such as maintaining records, supporting office administration, and assisting team members with routine office needs. The Receptionist will represent the organization in all front-facing interactions, maintaining high standards of communication and customer service.
Qualifications

• Strong receptionist duties and front desk operations skills, including visitor management and appointment scheduling.
• Excellent phone etiquette and communication skills for handling calls and inquiries professionally.
• Solid clerical skills, such as record keeping, filing, and basic data entry.
• Customer service abilities to support clients, visitors, and team members with courtesy and efficiency.
• Good organizational and time-management skills, with attention to detail.
• Proficiency with office software (e.g., email tools, word processing, spreadsheets) and basic office equipment.
• Ability to work on-site in Faridabad, maintain punctuality, and handle multiple tasks reliably.
• Prior experience in a receptionist or administrative role is preferred; a diploma or degree in any field is an advantage.