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Posted 07 July, 2026

SRE/ DevOps Production Support Engineer

ClifyX
Bengaluru,Karnataka,India Full Time
Reference: 365_594563_26-01956

Description:
JD: SRE/ DevOps Production Support Engineer
• Serve as the SRE/ DevOps Support engineer as well as provide hands on production support for several applications in WMA Tools and Automation portfolio
• Ensure production stability and availability for key Deployment automation ecosystem tools and services.
• Handle incident escalation and management
• Face off to senior Development & Infrastructure staff as well as 3rd party support vendor to implement efficient strategic solutions
• Conduct deep-dive post-mortems and prioritize remediation activities with delivery teams
• Drive process improvement initiatives alongside global production support projects.
ECMS REQ ID
556078
Project Location 1
MAH | PUNE
Project Location 2
(No Value)
Project Location 3
(No Value)
Project Location 4
(No Value)
Delivery SPOC
Santosh Patil
Relevant Experience
5+
Mandatory skills
Your expertise
• ideally 5+ years of hands-on experience on Middleware technologies, deployment automation along with extensive exposure on DevOps concepts & it's implementation along with Azure cloud concepts.
• experience in IT production support of application deployment and automation
• good Knowledge of Application deployment process configuration and automation
• demonstrable experience in delivering a quality operational service to customers
• operating in a Global team environment
• basic level Database Knowledge
• ITIL Qualified & proficient in using Service Now
• experience with cloud and on-prem deployment technologies as well as use of monitoring tool such as App Dynamics and Splunk
• theoretical understanding and knowledge of other programming / scripting languages
• ability to solve complex issues, good at problem statement analysis and solution design thinking
• track record of influencing senior IT stakeholders and business partners
• confident communicator that can explain technology to non-technical audiences
• capable of understanding client needs and translating this into products and services
• basic Mainframe/ChangeMan knowledge is welcome
Desired skills
• support the Service & Product Manager across several technical domains
• ensure workflows, processes, tooling, and applications are of the highest quality standard
• contribute expertise to the management of existing and new IT products and services
• define workarounds for known errors and initiate process improvements
• maintain a knowledge database
Domain (Industry)
Banking
BGC (Before onboarding / After onboarding)
HybridOB
Total Experience (Ex. 5-7 Years)
5+
BGC Details
Standard
BGC Vendor
Nascom
Mode of Interview
Face to Face
WFO / WFH / Hybrid
Hybrid
Please enter shift timings
9-6
Shift Timings
General

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