| Request: |
Information Technology_IND - IND_Support Executive |
| Qty: |
1 |
| Candidate Submission Limit Per Supplier: |
8 |
| Candidate Submission Limit Per Request: |
0 |
| Desired Start Date: |
4/17/2026 |
| End Date: |
10/17/2026 |
| Hrs/Wk: |
45.00 |
| MSP Owner: |
Nirupa S, Eveline |
| GBAMS Requisition ID: |
10662583 |
| Estimated Expense: |
Rs0.00 (Sum of Expense * Quantity of Candidates) |
|
| Job Description: |
Drive Requirement - Walk – In drive happening on 11th April (Sat) Bangalore location. We would require profile submission and closure by 8th April (Wednesday) 3:00 PM
Req ID: 10662583 - Helpdesk Requirement
Location: BANGALORE
Years of Experience - 3 to 5 years
Degree preference - ANY
Role Descriptions:
— Work with the Application Development & Maintenance team to resolve issues as and when required;
— Build automated scripts and demonstrate strong scripting skills for both trivial and non-trivial tasks;
— Diagnose and resolve application related issues logged with the helpdesk;
— Log all application related issues from end users into the Issue tracking software. Categorize and provide a 1st level diagnosis for reported issues in the software;
— Provide status update on all logged issues as & when required;
— Ensure compliance with SLAs for application related issues logged with the helpdesk;
— Minimum 3 years of overall experience, with 1-2 years of relevant hands-on experience in performing helpdesk & support activities for enterprise applications including client/ server and web applications;
— Familiar and good working knowledge of J2EE applications, mobile applications, programming languages such as Java, databases (RDBMS, NoSQL) and scripting capabilities;
— Experience with Issue tracking software;
Maximum Budget – 65000K
Minimum 3 years of overall experience| with 1-2 years of relevant hands-on experience in performing helpdesk support activities for enterprise applications including client server and web applications Familiar and good working knowledge of J2EE applications| mobile applications| programming languages such as Java| databases (RDBMS| NoSQL) and scripting capabilities Experience with Issue tracking software
Essential Skills:
Minimum 3 years of overall experience| with 1-2 years of relevant hands-on experience in performing helpdesk support activities for enterprise applications including client server and web applications Familiar and good working knowledge of J2EE applications| mobile applications| programming languages such as Java| databases (RDBMS| NoSQL) and scripting capabilities Experience with Issue tracking software
Skills: Communication~Microsoft Excel |
| Comments for Suppliers: |
Drive Requirement - Walk – In drive happening on 11th April (Sat) Bangalore location. We would require profile submission and closure by 8th April (Wednesday) 3:00 PM
Kindly stick onto the required budget |
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| Rate Card Class: |
IND_Support Executive |
| Category: |
Category 1 |
| Level: |
Level I |
| Bill Rate: |
Rs25,000.00 - Rs65,000.00 Monthly NOOT |
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