Posted 08 July, 2026
Power Platform Admin
Diverse Lynx India
Pune, Maharashtra, IN
Full Time
Reference: 26-01112-575-2
Key Responsibilities:
Required Skills and Experience:
Ways of Working:
Success Measures:
- Administer and support Power Platform services, including Power Apps, Power Automate, Power BI, Dataverse, Copilot Studio, environments, connectors, and tenant settings.
- Manage governance controls such as environment strategy, Power Platform CoE Starter Kit, DLP policies, access controls, security roles, connector usage, and platform configuration standards.
- Provide support and troubleshooting for platform, access, configuration, capacity, billing, and tenant-wide integration issues.
- Support the rollout and governance of Microsoft Copilot, Copilot Studio agents, and AI-enabled Power Platform capabilities across markets.
- Monitor usage, licensing, Dataverse capacity, AI credits, consumption, and billing risks, escalating concerns where required.
- Maintain CoE reports, dashboards, operational documentation, support procedures, and governance guidance.
- Coordinate with M365 Global Support, Security, Identity, Finance, Market D&T teams, Microsoft support, and other stakeholders to resolve incidents and manage risks.
- Support controlled change management for tenant-level or high-impact Power Platform changes.
Required Skills and Experience:
- Experience administering Microsoft Power Platform, including Power Platform Admin Center, Dataverse, environments, connectors, security roles, DLP policies, and tenant settings.
- Understanding of Copilot Studio, Microsoft Copilot agents, AI Builder, licensing, capacity, and billing models is desirable.
- Working knowledge of Microsoft Entra ID, privileged access, security groups, service accounts, and least-privilege administration.
- Ability to troubleshoot technical issues, document procedures, communicate clearly, and work with global technical and business teams.
- Good understanding of ITIL-aligned incident, request, change, and problem management processes.
Ways of Working:
- Operate through approved admin accounts and follow privileged access, audit, and change management controls.
- Work with the Power Platform CoE shared service account and support mailbox to manage requests, incidents, governance activities, and stakeholder communication.
- Provide clear documentation, handover, and knowledge transfer to support continuity of CoE operations.
Success Measures:
- Power Platform environments are governed, documented, and managed to agreed standards.
- Copilot and agent rollout is supported with appropriate access, sharing, billing, and reporting controls.
- Support issues, capacity risks, licensing concerns, and billing risks are identified and managed promptly.
- Security, compliance, and change management expectations are consistently followed.