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Posted 08 July, 2026

QA Engineer(B2) - Manual and Performance Testing

ExlService Holdings, Inc.
Pune, Maharashtra, India Full Time
Reference: 218_689623_15589

Mandatory Skills:

  • Extensive hands-on experience in performance testing using Apache JMeter.
  • Strong understanding of performance testing concepts such as load, stress, endurance, spike, and scalability testing.
  • Experience in API performance testing and service validation.
  • Familiarity with CI/CD tools, GitHub for integrating performance tests into pipelines.
  • Strong understanding of RPA, Azure & Power Apps based services
  • Strong knowledge of Agile testing methodology.
  • Familiarity with test management and defect tracking tools like JIRA, ADO.
  • Good understanding of SQL/database testing for backend validation and performance analysis.
  • Ability to analyze response times, throughput, resource utilization, and identify bottlenecks.
  • Excellent client-facing and communication skills.
EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world's leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. For more information, visit www.exlservice.com.


EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates. EXL will only extend a job offer after a candidate has gone through a formal interview process with members of EXL's Human Resources team, as well as our hiring managers.
EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn data into insights, streamline operations, improve customer experience, and transform their business. Our partnerships with clients are built on a foundation of collaboration - and we've been chosen as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals our goals, whether that's unlocking the value of generative AI or embedding analytics into workflows that reduce risk or power your growth. Clients choose EXL as their transformation partner for many reasons. Our geographic diversity make talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting you realize results fast. It's our people that truly set us apart, though, including the 1,500 data scientists we have dedicated to our generative AI practice. And our more than twenty years of experience in delivering business services, garnering stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients. Find out for yourself why clients, employees, and analysts think we're some of the best in the business. Contact us to see how we can help you achieve your goals.

Preferred Qualifications

    • Bachelor's degree / MCA in Computer Science, Information Technology, or a related field.
    • Proven track record of delivering high-quality and complex testing solutions.
    • Strong analytical and problem-solving skills.
    • Ability to work independently and as part of a team.
    • Ability to multitask and flexibility with timing.

Key Responsibilities:

    • Knowledge of Power Automate app performance monitoring and Azure performance monitoring tools/features, including performance optimization, diagnostics, and observability capabilities.
    • Manage individual project priorities, deadlines, and deliverables.
    • Design, develop, and execute performance test scripts/scenarios using Apache JMeter.
    • Create workload models and execute load, stress, spike, endurance, Volume and scalability testing.
    • Analyze latency and timeout root causes and provide recommendations for fixes.
    • Analyze application performance bottlenecks and provide recommendations for optimization.
    • Perform API performance testing to validate reliability, response times, and throughput of web services.
    • Validate performance of ETL workflows using Informatica, including large-volume data processing and batch execution behavior.
    • Design and execute performance test plans for applications hosted on Azure, Microsoft power Apps and other RPA tools.
    • Monitor system/application performance using logs, dashboards, and available monitoring tools during execution.
    • Communicate effectively with clients to gather non-functional requirements, provide updates, and address concerns.
  • Nice to Have:
    • Exposure to other performance testing tools such as LoadRunner.
    • Basic understanding of automation/testing tools for end-to-end validation support.
    • Ability to strategize and estimate new performance testing requirements/projects.
    • Certification in testing/performance testing such as CSTS, CPTP, or equivalent.
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